Atria

There have been some issues since being here. They didn't get the call button to my loved one right away, and there was a situation where she needed it, and didn't have it. They only have transportation Monday - Friday, and it costs extra if you need it on the weekend because they have to hire a transport van. There really isn't much that can be done on the weekend, they will tell you, you have to stay well until Monday. We chose it because the rooms were bigger than a lot of the places we looked at.

They have really made dad feel comfortable. He considers it his home now, and they have really made him feel at home. It is sometimes kind of hard to get a hold of their administrative staff. They do not have a voice mail, and that makes it hard to reach them. My dad really enjoys the food and the care he is receiving is great.

The lady that introduces you to the place and gets you oriented is wonderful. Very friendly and informative. The only area I can think of where they can improve (and this is coming from my mom who is the resident there) would be better housekeeping. Other than that it has been a good experience and we would highly recommend Atria Westchase.

Overall I think they do a good job at Atria Riverdale, although we have had a few difficulties. From what I have seen the staff are all very friendly and willing to help out, and the facility itself is well kept and clean. My loved one is having a bit of trouble adjusting to this new style of living, but the staff are doing their best to help him settle in. We've had a mix-up or two with the medication service, but nothing serious. My loved one does not seem to enjoy the food here. I do like that they are pet friendly, I think having animals around is a big plus for seniors!

too expensive, no private rooms

I really enjoyed the tour and the overall appearance of the facility.. However, be VERY careful with "hidden" charges that will get tacked on to your loved ones bill without consent.. then while looking for an explanation from a representative they actually said to me "I wish my father were still around so I could take care of him..adult care is expensive but its worth it" seemed like information that did not pertain to my situation at all and seemed like an attempt to sidetrack the conversation

Clean, smelled nice, memory care, group activities, staff very friendly, nice grounds, menu was fine, flexible programs for personal care, 30 day notice for move out, financially it could work and a possibility. If she moves to Texas.

My mother required more care than available at assisted living. Her stay was a brief month. The activity and food service staff were great. The nurse in charge was very abrupt and a poor fit for an elder care community.

I love certain parts of it, but not other parts. The staff is very friendly. The food is incredible. I love how neighborly it is, for the most part, they are very accepting. The apartment itself is a little small for me. I liked that they were more dog friendly than all the other places, and it was more historic looking. It was in a good location and close to everything. They run it very well. They are really accommodating. It's a little on the expensive side for those that don't need any assistance.

Nice tour and nicer than I expected but don't like location on highway and only a porch out back. Could be a little cleaner too. Not ruled out just not my favorite.

more homey, not as plush. memory care. emailed Alma w/q's. want to sched visit.

My loved one was here briefly, but she just wasn't ever able to settle in and enjoy herself. The facility itself was nice enough, it was clean, well kept, and the staff all seemed very friendly. They also always appeared to have a good amount of activities going on. One issue I noticed during her stay here was that the place felt understaffed, sometimes it was difficult to locate someone if you needed assistance.

We've had a few issues with the care at Atria East Northport. I feel like they need to pay more attention to things in general, both in terms of the residents as well as the upkeep of the facility itself. My loved one had a rough start here, with some falls and an illness within the first two weeks. He also never seems to have clean clothes, I'm not sure they adhere very strictly to their laundry schedule. I also felt like although the management was very active and responsive the first few weeks to justify the large upfront "community fee", now it's mostly just status quo. You're much better off speaking to the aides directly if you want results. One thing they seem to do well, however, is the food. It always looks pretty good.

We toured this location when we were looking into care options for a loved one. Compared to some others we saw this place did not impress us. It just didn't seem as clean, and the staff were not quite as friendly. The people looked unhappy as well. And it was priced the same as some of the higher quality places we looked.

Nice that it's in an old school; Dad didn't show too much interest in this one Very nice conversation with the manager; in a city neighborhood;

You should know that my father absolutely loves this place... the staff... the location, but my problem right now is they are continually getting his medications wrong. I have spoken them multiple times. Medication is so important. I hope that everything works

Within my price range, worth looking at.

We enjoyed our meal. It was VERY nice but it is just beyond the budget. The thank you basket was VERY NICE!

This place looked very nice, and the staff were all very friendly, but it was not a good fit for my loved one. The care needs of the residents seemed to be on the higher end of things, which limited the social activities. They also raised the rent significantly every year, which started to strain my loved one's finances.

seemed nice, good location, director was not there she will call me and let me know about the availability in the next 3 months