Atria

The value of this place is pretty good, as far as the memory care goes. As for activities, they could use some improvement. There really aren't that many at all. The food quality could also be improved. It was pretty bad when we first chose them, but it's starting to get better. Not great though. There's really nothing that stood out about them in particular, but they are in a great location, and that was a big selling point for us!

Very nice place. Clean and pleasant. Very friendly staff

Too expensive for what you get. Want to bring dad back there to meet 101-year-old Lily, however!

I don't know how they can call themselves memory care. They didn't seem to have the level of care that would be needed and if you need a lot of care they hire "companions" and charge more. They gave them the morphine whether they needed it or not. I was not impressed. They did have a good variety for their menu.

Met with Norma. Exterior looks great, even with 3 feet of snow. Dining room was dark at noon (may have been overcast. 1 bedroom looked great - very clean and spacious with lots of closets. Making residents wear a Life Alert sounds great, but a dementia patient would forget what that is. Rate seems expensive -- $2,700/month, plus $1,600 new resident fee (plus electric, gas and cable TV = add $125/month). Add $250 per month for Level 1 medication management. This location was where my grandmother stayed (about 15 years ago) Classmate from HS said that Kinghaven lost someone's grandfather for several hours. All in all, it seems like a very pricey location.

Older Atria, with all levels of care. Most Assist Living are studios and Memory care most are shared. Have all on-site services. Common areas seem more institusional, like a school. Cabinets are older, formica countertops, hard surface flooring. Memory care was friendly and caring, the best part of the residence. Also offering discounts.

Mom didn't care for this place. she felt uncomfortable.

ok but compared to Vivante, it doesn't and is expensive

In the middle of nowhere. Nice facility, though intimidating large. Shuttle or taxi from N. Quincy. Will not take my father.

This a community that my Mom stayed at, and I was not impressed with the care they provided. They seemed understaffed and overworked, it was a large facility and the ratio of aides to residents was not high. They only had one nurse on staff, and that was only for a portion of the day. It was a nice looking place, and everyone was friendly enough, though. They also had a very good selection of activities, it was always very busy.

I feel they over-promised and under-delivered. Responsiveness to individual circumstances could be improved, it's a large place but they projected that they would be very responsive. She has limited mobility and needs help and the aides are shared with other people and sometimes someone comes right away, sometimes it takes a while, and sometimes no one comes for her at all. I can't fault them in terms of their intentions, they try, but as people come to age in place they come in reasonably independent there comes a point where they will need more assistance. They have a nice range of options for activities. try to make sure there is something every day for entertainment, mental stimulation, and physical stimulation, so there is a nice range.

It was a highrise and I loved it!!

They only had two elevators and the smallest elevators I've seen, and when I visited there was one broken and so there was only one. Some residents were more than happy to use the stairs so I guess it could be a positive at least they are getting their exercise.

beautifully maintained, but lacks personal touch of staff to residents. During tour I felt as if I was buying a car, rather than finding a home atmosphere for a loved one.

Did not care for the layout of the facility. Too much like a hotel. Narrow hallways. Not emough living room type areas throughout.Although the facility was clean and well maintained. They were really pushing memory care instead of the overall facility. Did not care for the location.

Fantastic, beautiful grounds, had 1 bedroom with den, liked one meal with credit if needed. No residents spoke to her, too expensive.

Very nice, extremely clean, nice staff. Grounds were small, no parking and way too expensive.

We ended up picking Atria because we thought the facility looked the best and cleanest and all and seemed affordable. We also we had talked to them about running out of money and Medicaid and they assured us that they don't throw anybody out and they wold find a way to make it work. We were really optimistic about moving mom in there. Now she's been there a few months and it's been a very difficult adjustment. We were surprised because mom is pretty sociable and she was open to the idea of moving because she wanted to be around more people. She's still ad very poorly. They have a lot of act but unless you're a self starter it's not going to work. There is nobody that's helping her get integrated. There are aids and things that are helpful but there is no one that takes you under their wing and orients you. There was a mouse in her room and ants. We alerted the executive director and it was promptly addressed. Our biggest concern is that her medications are changing and nobody told us. They're supposed to call us but the way we're finding out about is on the bill when there are medications we don't recognize. Recently there were two new pills on including one for diabetes and she doesn't have diabetes. We finally reached someone there and she said the doctor assessed her with diabetes last month. No one contacts us! That's a pretty significant change in her health record that we need to know about. The place is beautiful and they've got a lot of things going on but the level of the individual patient care doesn't seem to be what we expected.

Atria was fine except when my mother needed more assistance we were told that she had to leave. It was rather abrupt and not very caring. I would say the end of our experience with them was not as caring as when they were trying to get her in.

Feels old dangerous bsthrooms staff seem ok No smell very clean Food looked good Hotel feel People seem happy and mom would fit in