Atria

I toured and liked this community very much. Everything from beautiful place and rooms, to super kind staff, to AMAZING food, to quality events makes me look forward to moving my sweet Dad here. Unfortunately, he has dementia and needs special housing so he gets the help and reminders. Leaders and staff at this Atria were so kind and friendly. I have asked to be on the wait list for the Memory Care.

Our family had an in person tour and we thought the individual that was giving the tour was really nice and the tour experience was really nice. They have a beautiful exercise room and another room the families can rent out to visit and eat there which was very nice. However their backyard area is not really usable, but the front rooms can overlook the river which is beautiful and the rooms themselves are very nice.

We found a wonderful place for our mom, who lived in independent living, in her own little studio from when she was 90 to 97. What attracted her to Atria were the grounds and the individual buildings rather than a hotel type arrangement. She loved the koi pond, trees, well-maintained green spaces and the flower beds. She found the employees very kind and helpful, and so did I!

Everyone in this community genuinely cares about my well being. I couldn’t have picked a warmer and caring new home. This place has taken me in like family and to me, they feel like family. The staff are very hardworking and are always trying to help as much as they can.

Everyone has been very nice to me and I have found my core group of friends in this place. I’m happy that I get to see my friends here who have been introduced to me the first day I got here. The staff made sure I made lots of friends and I am happy!

The building and grounds are well kept. The apartments are spacious and comfortable. I would definitely recommend Atria Westchase to others.

Atria was our second choice. Because of my mother's animal needs we choose another community.

Because my loved one has dementia, the challenge has been staff being accessible for family to talk to. You have to go through the front desk, they do not have direct lines. It was not clear who I talk to about what. The onboarding experience I felt that they dropped the ball. There was a lot of hand holding until we signed the contract. Then when we moved in, we were kind of left on our own. There were things we expected that did not happen. I felt like we had to ask a lot of questions and figure things out on our own. I looked at many different places and am happy with Atria Sunnyvale. It has a smaller footprint. She loves the location of her room, it is ideal. It is smaller and not overwhelming and easy to navigate. My loved one says she loves her room, the staff, and the food. She is very happy here. The executive director is a very kind person and really loves what he does. Their maintenance person assembled all of my loved ones furniture and we really appreciated that, we did not even have to ask.

It wasn’t easy to place my mom in any assisted living. She had her routine and preferences and I wanted her to still be able to make choices. [name removed], the executive director at Atria Evergreen follows thru with our care in order to personalize her care. My mom wanted help with showers in the morning versus later in the day.? Done. Mom wanted raisin bread for breakfast? Done. Mom’s carpet needed steam-cleaning and her bathroom thoroughly cleaned? Done. Mom wanted to personally speak with [name removed]? Done. From the front desk ([name removed], [name removed], [name removed]) to the maintenance department ([name removed] and [name removed]), to the med team ([name removed], [name removed], [name removed], [name removed]), to the caregiving department and to the housekeeper [name removed], everyone has been very caring and accommodating!! I am so grateful for the Atria team, that they are able to help my mom get comfortable in her new home. No place is perfect but the staff at Atria Evergreen are kind and full of smiles. Thanks also to [name removed]. Call her.

There are various things I like about living here. The care staff is dedicated to their work and they seem like they enjoy it and genuine to you. The activities have been enjoyable for me since they offer a variety of things to do and various places to visit. The food is generally excellent, the chefs and cooks are responsive to reasonable requests. I give my hat off to this team.

We really like the high quality of the facility and the meals are just fabulous. The downside to Coterie Cathedral Hill is that they are still pretty new so here is a lot of information that is not provided and it is not very organized, we have to constantly follow up with things,

Overall things are going pretty good and I am very pleased. I think it is one of the best in the area. The staff that deliver medications are very nice and that is a big plus. She also just likes having their company. It is pretty expensive and there are not many activities provided. I would like to see more of those so she can get out and about more. It has been a very positive experience.

Atria at Foster Square may not be perfect but it has been a really good experience. The cleanliness is absolutely amazing and the staff members really seem to do a good job reaching out to the residents. We gave the quality of care 4 out of 5 stars even though the care is good it does seem like at times there is a level of confusion on who has to decide amongst the staff on what happens regarding a residents care. It does not seem like they are highly highly trained but there is a doctor that comes around if/when there is a problem. The meals are pretty good there is adequate quantity, it is not the best food ever made but overall it is good. They seem to fill the day with plenty of activities and the staff members are very interactive but the residents with their age and health state may not be all that interactive - they certainly make an effort though.

Atria Park really is family orientated - the staff really do treat the residents like one big happy family and we felt very comfortable having our loved one here from the beginning. Our loved one is on level one care because they are still able to do the basic needs for themselves and handle their own medication with our families help. They are experience some early Alzheimer's (short term memory loss) and that is it. Our loved ones room is right in the middle of everything - all the activities, the dining hall and close to the director's office - with that being said we wish the staff would prompt our loved one to come out of their room and go to the activities, and go eat lunch and dinner in the dining hall. With what we are paying we wish they would do this a little more consistently and be more encouraging - that is the reason we gave it an overall 4 star

I picked this community, because of the friendliness, services and food. They overcharged me, and lmy oved one was not there a few a months. They need to be more honest and transparent.

My loved one had a short stay here due to health issues. The community is beautiful and has a secure garden area for the residents to be in. If you can afford this community it is wonderful. The rooms are spacious. The staff truly care about the residents. I would recommend the community to others for their loved ones who are ready to move and is early on in their journey and can then transition here.

The facility itself is really beautiful. The residents and staff are very friendly. The food is excellent. The location is very good. Of all the places I've toured, the residents were the most social, friendly, and happy here. People always talk to me and are friendly when I visit, which I was really struck by, as well as with the creativity of the menu.

I toured this facility and it's ok. It's clean, the staff is very friendly, beautiful inside. It just felt more like a hospital or rehab facility. I didn't get the homey/cozy feeling we were looking for. I did get to try the food and it was very good!

Atria Tinton Falls was incredibly helpful in a very stressful time. We had to move our loved quickly from a rehab facility, and they worked well with us to make that happen. Their staff are very knowledgeable and helpful, including their leadership team. They walked me, as a layperson, through the process step by step, and I'm very grateful to them for that. Their admissions administrator and executive director were incredibly helpful. Immediately through all of our interactions, I felt very comfortable that I was providing a new environment for my loved one that would keep her engaged mentally, keep her physically healthy and safe, and allow her the social interaction that she really needed to thrive during this time of her life.

Friendliness = 1-5( varies by person). Staff = varies 1-4. The facility is very clean and the salespeople are very good. My dissatisfaction comes from the nursing staff and poor communication between staff, families and outside providers. Unless my mom's case manager is on site, things fall apart rapidly. The nursing staff seems overwhelmed, provides no feedback to families and does not follow through with routine matters. My mother was discharged from hospital over a month ago and even after repeated requests, I have not received her discharge summary. The billing is almost always wrong, which is frustrating and time consuming to resolve.