Atria

They have assigned seating for all meals. You always have to sit with the same people to eat. They have a very regimented system about which tables get to go get their food first. I guess this is necessary to prevent the same person from always being first in line, however it is not very home like when you have to always sit with the same people regardless. Also, the meals are precisely at one hour. For example, 11 to 12 for lunch. And if you miss it… Too bad. That doesn't seem right to me either. My mom only stayed there a short time. She had no complaints. These were just things I observed. The people were friendly. Mom only had a temporary need, but if she were ever to go back for a long time, she would consider going back to that same place.

I was very reluctant to move. I was was not feeling well and it was a rocky start. The staff and other residents made the move much easier. I am now happy with my decision to move. I feel cared for and safe.

It's a nice place with nice rooms. Friendly and quiet environment. Tenants a little frustrated with decreased staffing over the past couple of years. Rent rises considerably every year. They could add more activities, they do not have many offered.

Moved my sister in, the moving worked well, including their assessment of her needs. Having not visited yet, I can’t honestly assess. So far so good. Kind of premature to do a review of the required 200 words.

The office staff is responsive and return emails and phone calls on a timely basis. Some of the aids are not as "nice" but most are fine. The common areas are kept quite clean. The residence rooms are clean enough. Receptionists are very friendly and helpful. The activities and performances are wonderful. Overall its a nice place. They go out of their way to decorate for the holidays.

We were attracted by the staff, grounds, value and activities. I would recommend to others.

I think if you have limited funds and need a roommate great place. Just wish food better, activities better. We picked them because of the level of functioning of residents, ability to have a roommate in a separate room, vlt rate, people seemed nice

We picked this facility, mostly because of the location. When visiting the place seemed clean and free of odors. People seemed friendly and satisfied with services. The place and staff is nice.

My Dad liked the vibe. He is happy there.

The community could use a refresh, but the staff members at Atria are all very friendly and helpful. When it comes to the meals sometimes the dinners were served cold. Price was fair especially when compared to some other places. Yes, we would recommend this community to other families, mainly due to price and staff

The community is good. And they always have activities for the residence. The place was clean and close my home.

What we like the most about Atria Harborhill is the overall experience, the cleanliness, friendliness of the staff and the quality of care. We would recommend this community to other families.

The staff is very friendly but the ratio is between staff and residents is high. My father needed more eyes and checks to make sure he was cleaning himself after the bathroom and hydrating. With many residents and lesser staff, he wasn't getting the attention he needed. It was a nice facility and with caring staff, but they have a lot of others to care for as well.

Nice facility. Staff tries very hard and does very well. Meals can be spotty in terms of value. They often have personnel shortages in dining room but try very hard to minimize any negative impact on residents. Residents are all elderly and many have problems with getting around. They have many activities some of which are innovative. Management is very involved in daily activities and quick to address any issues. All in all a caring place, that seems to be reasonably priced and well managed. They do have a “small” memory care unit but their main focus is assisted living units with only minor medical care.

Everything is good, no complaints, the community overall is great.

A very well run facility where seniors are treated with love, respect and dignity. My loved one was happy and content which made us feel comfortable in our decision to place her there. The staff is caring and compassionate.

Atria Hometown is a very nice place. 3 floors with some 200 rooms. Very clean and the employees seem respectful and pleasant. They provide 2 meals daily. The food is good. Lots of weekly activities: ie, bingo, live music, social happy hour with snacks, monthly contests and movie theater.

I had to move my Dad back to our house a few months ago due to lack of funds. I called the business office to give them notice and emailed the staff I was told to, but it was crickets and they almost didn't respond in time to cancel his next month. I had to basically start from scratch and forward emails to verify I had let them a month sooner. They said they were on vacations a lot that month. anyway, it got expedited and taken care of. My dad was not an activity person and basically ate and went to his room and we didn't feel like it was worth all the money as well.

I like that community was the friendliness of the people themselves. The patient they could improve on monitoring the safety of the people in the independent care such as following up if they don't hear from a room by lunch

Overall 4 - My mom is not happy there but that's because she misses her old life and does not recognize her limitations. Her children would give it a 5. Cleanliness - 5. Friendliness - 4 - The employees work very hard, and I wish my mom were easier to deal with. If I worked with people like my Mom I would be quite cranky. I think they do well, but sometimes seem taciturn. It's a very hard job. Quality of Care - 5. We feel confident that mom is safe and well cared for there. Activities 4. My mom is visually impaired so she can't participate in much. Value - 3. So expensive. Such huge increases. I know people there are not overpaid but the costs are scarily high.