Ultimate Care Senior Living Management

My parents were residents at The Bristal and everyone in the community was incredibly committed to making sure their time at The Bristal was enjoyable. The staff and the senior leadership are highly committed to making sure each resident is cared for, and is also heard in terms of any concerns they have. My Dad's care was complex and I was continually impressed with the time and effort that the staff and senior leaders spent working on finding the best way to meet his needs. I would highly recommend The Bristal to anyone who is looking for an Assisted-Living Facility.

The Bristal Lake Grove has been the right choice for my relatives. My loved ones acclimated beautifully to the full lifestyle provided to them at the Bristal. From the ease of registering to become a resident, through all the move -in and getting to know you aspects, medical and personal care--it was evident that it was the right choice for all of us...family doesn't worry and feels right at home during all visits...all the staff members are professional and truly know and care for their residents personally...they even become like " extended family" to the family! I have seen a positive change in my loved one's health and attitude...always cheerful, well nourished and cared for yet still providing that sense of independence. The facilities are first class...common areas are clean and beautifully decorated. Entertainment is varied to provide many different things to participate in...family is always welcome too! While some may think assisted living is costly, when you realized how much is offered, the lifestyle that is provided is worth so much more...being in one's home alone or with help would be hard to replicate all the benefits provided by the Bristal. I am so grateful that we decide on the Bristal...thank you to all the Lake Grove staff for truly caring!

After many months at home with help of aides my mother could no longer care for my dad as his needs required more . After much research, visits , questions and emotion we determined after seeing the reflections area and meetings with staff we felt good bringing him over . We were given wonderful support during this move and transition and communication with us was often and solid. [Name removed] helped us from out first meeting thru out and welcomed us like family . [Name removed] director of reflections was sharp , a great eye and caring ...wonderful. 2 aides stood out the most to us and we are so grateful to all but them especially for the attention nurturing , quality of care given to my dad jack.....[Name removed] A ND [Name removed] My dad lite up each time he saw them. Place was very clean, bright and cheery. During an emotional and difficult decision in life we know he had good care here . As his medical needs required the next step we had to move , but had we been able to stay here we would have much longer. THANK YOU All FOR THE Care provided .

This facility is amazing! The staff goes over and beyond to show compassion, and genuine love for all of it residents. Our executive director [name removed] is always available to take care of all matters and answer all our questions. She is such a wonderful compassionate person we are very blessed to have her here. From day one [name removed] the director has showed so much patience to all the residents and especially to my mom ( who can be difficult). [name removed] is constantly engaging with the residents to show them fun and a good time. The food is very good, and staff in the dining room are wonderful. It is kept very clean and the activities and celebrations are enjoyed by all. Also [names removed] are great assets to this place. I am grateful for The Bristal and my moms care!

Nothing not to love about the Bristal N.Woodmere. It is a contender.

I was blown away right from the second I pulled up. [Removed] is so knowledgeable and was extremely helpful. I love this place-reminds me of being on a cruise ship. Unfortunately, I think it is not financially doable. So disappointed

I cannot say enough about The Bristal from the friendly and caring staff to the food, cleanliness, activities and overall care. My father was extremely resistant when he entered The Bristal in August, 2017 even though he and we, as his family, knew that he needed the support. With days, he was open to staying and now loves it. We owe a lot of this to the staff who made him feel important, welcome and supported. The activities are varied and include frequent outings to local stores and entertainment. They even have monthly live entertainment at the Bristal. The quality and variety of the food is superior. There is nothing I would change about the environment. As his family, we always know that he is well cared for and most importantly, he is safe and happy.

The West Babylon Bristal has and continues to make us feel as though our mom has found the perfect home. The thoughtful, caring and professional staff go out of their way to make each resident feel as though they are their top priority. The ease and convenience of the wellness wing makes routine medical checkups travel and hassle-free. The upbeat atmosphere and endless activities cater to everyone there, and foster a warm, inclusive social environment. Each day we get together and she tells us of all the programs in which she took part, we are reminded of what a wonderful decision she made to move in, and to move closer to us.

There are not enough words to say how incredible The Bristal at Sayville is. The decor is beautiful, the activities varied and plentiful, but most importantly each and every staff member treats my mom like family. As my mom always says “they are really truly nice, not just pretending.” From the moment you walk in to be greeted with a beautiful smile from [Removed] (the works’s finest receptionist) to the nurses, aides, housekeepers, activities and dining staff — each person is genuinely caring thoughtful patient and loving. The Bristal has added so much to our mom’s life and to the comfort of our whole family. I travel often and am anxious about my mom — but knowing she is at The Bristal where her every need is attended to gives me the ultimate gift of comfort. The Bristal is a palace that treats its “family” as royalty.

I was lucky enough to know someone working at The Bristal in Sayville and was able to move my mom into the last room (at the time) available in their memory care unit quickly. I had no choice but to keep my mom safe and I knew the locked unit was what she needed. I did not feel they had to "sell" it to me. I was confident she was well taken care of; had the ability to call or visit unannounced and satisfied with the care she was given. The staff was wonderful and the facility well cared for. I know my mom was well taken care of.

Most reasonable price wise, but for a shared room. Lots of activities. Most of the residents seemed engaged and happy. Clean and secure facility for memory care. Warm atmosphere. Nice staff interaction.

Beautiful clean and bright. A secure facility for those that need memory care. The only drawback was they only offer up to a specific amount of needs. For example if your loved one has difficulty swallowing, they don't offer puréed food. Plenty of activities. All private rooms. Just lovely.

My mom has been living in the Bristal at East Meadow for about 8 months now, about half of that time in the assisted living area, and half in the Reflections (memory) unit, as her needs changed (Alzheimers). The staff are terrific. I'm particularly impressed with four things: First, many of the staff members have been working there for years. In the memory unit, several folks have been working there for over a decade. In this industry, that is very telling. The staff are very considerate and kind and warm. I visit almost every day and I have gotten to know a lot of the staff and they are quick to smile and eager to help. Second, the place is spotless and the food options for the residents - my mom always has choices. Third, the activities are great. In the assisted living, there are choices of things to do every day; in the memory unit, the group stays together for each activity in succession and the activities are designed to help the residents maintain cognitive function as much as possible. Lastly, I have to commend the staff of the memory unit for helping me (and I'm sure other family members) understand and cope with my mom's decline, giving me suggestions and becoming like extended family for me. I'm very grateful to the entire team at Bristal / East Meadow because I know my mom is having the best possible care she can have. (My wife and I looked at 7 centers on Long Island before we picked Bristal at East Meadow and we compared them also with the place where my mom was living in North Jersey and two other places in NJ where we had looked for her and one in upstate NY).

After touring numerous facilities in my area, almost all of which seemed very nice, I chose The Bristal at Woodcliff Lake for my husband's needs. He has been residing in their Reflections neighborhood for four months now, and I couldn't be happier. These decisions are never easy, and he announced, upon moving in, that he was going there to die. I figured he was probably right and that at least he'd be dying in a beautiful place. As it turned out, he has been enjoying life there. It sounds unbelievable, but that is what has happened. I visit almost daily and marvel at his improvement since moving there, which has also been noted by his neurologist, cardiologist, and urologist. He loves the food and says his favorite activity is dinner. The actual activities are wonderful, and he is engaged all day every day. In fact, he doesn't even have a television. He fills his later hours reading books (slowly but surely) borrowed from the library in the assisted living area. The socialization has been extremely helpful, assuring me that this was a better choice than having an aide at home, which was under consideration. He loves playing trivia, balloon volleyball (good for coordination, focus and reflexes, according to his psychiatrist daughter), arts & crafts projects, field trips, etc. He has a calendar of events that he refers to and looks forward to certain of his favorite events. This stage of his life, although compromised, is just as valuable and enjoyable as the prior stages of his life, during which he spent productive years raising a family and at a career that involved getting approvals from FDA and similar regulatory bodies around the world for his employer's products. We are grateful to the excellent staff and fellow residents at The Bristal for making what will be his later years meaningful for both of us as well as other family members, who have marveled at what had the potential to be quite different. His medication administration has been reliable, and his general health has been better than it was before. If I sound like someone who just can't stop talking about this, it's because my life has been changed by this entire experience. I cannot thank everyone at The Bristal enough. Their caring and expertise have made our lives better than I could have imagined. Oh, and one other thing. If anything in his apartment needs attending to, it gets fixed almost before he hangs up the phone. I deliver the rent checks to The Bristal, always mindful of the large expense we now have for his care in our later years, which, thankfully, we have saved for. Once I sit down and watch him, however, I smile and am grateful for what I see. As it turns out, he did not come to The Bristal to die. He came to The Bristal to live.

Nice floor plans clean, seems organized, appears to have adequate staff, enhanced license

So far everything is working out well for my sister with her move to this community. This is a nice, safe facility, and she is doing well. The staff is good, and taking good care of her. She has only been here for a few weeks, but so far we have no complaints, or problems with this community. It is a very nice facility, and I would recommend it.

This community is working out well for my mother, and her needs. I do feel comfortable with her move to this facility , she is in good hands. I love the staff, they have been great to work with. The director is doing a great job running this community. They do a good job with the cleanliness around the community. There are good meals provided, and nice activities offered for the residents. I'am very satisfied with the medical she is being provided with. I would highly recommend this community, it is a great place.

I have no complaints about how things are going for my mother since she has made the move into this community. The staff are very helpful and I could not ask for a better group to care for her in my opinion. She has had no problems with the tasty meals and really has been engaging in a lot of the activities they have throughout the day. I have noticed she seems a lot more focused and alert since she made the move and overall I am very pleased.

When I had the tour here I liked it and I thought it was better. I would like to go there myself! However, it was going to cost my loved one much, much more over the year. The representative was wonderful and I enjoyed her.

They were professional and they gave a tour that was great. I wanted a new community and a location that is very close to me. They were not newer or closer.