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Merrill Gardens

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As a family-run and privately owned senior living company, Merrill Gardens offers independent living housing, assisted living, and memory care at 66 locations in more than 15 U.S. states, including Best of Senior Living Award winners, Merrill Gardens has 2,565 reviews and an average review rating of 4.3 out of 5. With more than 25 years of industry experience, Merrill Gardens recognizes that its residents want a hassle-free lifestyle and more time to live the way they want. The focus at Merrill Gardens always remains on the people who are living and working in the well-maintained communities at this fifth-generation family company.

8.8

Review Score

2,565 reviews
66 communities
3 senior living award communities
Starting from $X,XXX/mo
4 community videos

Merrill Gardens community listings

Showing 66 communities
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Truewood by Merrill, Roseville

1275 Pleasant Grove Blvd, Roseville, CA 95747

Starting at$X,XXX+ monthly
9
9 Photos available
9.3
Review Score
64 reviews

Everyone is very friendly at Truewood by Merrill, Roseville. When it comes to the cleanliness it could be cleaner. Most of the staff are very friendly. The meals are good. The one thing I don't like is that...

Provides: Independent Living

Truewood by Merrill, Roseville provides a fulfilling, independent lifestyle in a welcoming environment.Built on beautifully landscaped grounds in the quiet community of Roseville, you'll love our elegant facilities and the convenience of being centrally located between Reno, San Francisco and...

... Read more

Merrill Gardens at West Chester

1201 Ward Ave, West Chester, PA 19380

Starting at$X,XXX+ monthly
20
20 Photos available
14
14 Floor plans available
9.7
Review Score
54 reviews

The facility is convenient and in a good location. Merrill Gardens should pay more attention to cleanliness of the Garden Center (memory care) and the main dining room on the first floor. The caregivers are...

Provides: Assisted Living, Memory Care, Independent Living

Arbour Square at West Chester is truly a unique rental community. Located in a beautiful, small town rich in history, Arbour Square stands out as something new and exciting, above and beyond the ordinary. A community where there’s always something interesting or fun going on, and where you’ll...

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Truewood by Merrill, New Bern

2701 Amhurst Dr, New Bern, NC 28562

Starting at$X,XXX+ monthly
14
14 Photos available
8
8 Floor plans available
9.6
Review Score
66 reviews

We have absolutely had a fabulous experience all the way around with Truewood by Merrill. We love the great caring attitude, kindness and friendliness of all staff members encountered at Truewood in New...

Provides: Assisted Living, Memory Care, Independent Living

Living at Truewood by Merrill, New Bern means being a part of an active, vibrant community. Enjoy delicious all-inclusive dining, a wealth of social activities and the freedom to explore your interests. There are countless opportunities to connect, grow and live up to your full potential.If...

... Read more

Merrill Gardens at Wright Park

5 S G St, Tacoma, WA 98405

Starting at$X,XXX+ monthly
3
3 Photos available
9.8
Review Score
11 reviews

My loved one is currently a resident at Merrill Gardens at Wright Park and the overall experience has been great. I have found most of the staff to be pleasant and helpful. The cleanliness and friendliness...

Provides: Assisted Living, Memory Care, Independent Living

Truewood by Merrill, Henderson

2910 West Horizon Ridge Parkway, Henderson, NV 89052

Starting at$X,XXX+ monthly
18
18 Photos available
9.6
Review Score
55 reviews

When it comes to the cleanliness, they had a bad case of bedbugs happened the weekend we moved in and it took months to deal with it. But once that was over I'd say. They've raised their rates by a lot! And...

Provides: Assisted Living, Memory Care, Independent Living

Truewood by Merrill, Henderson offers personalized assisted living in a warm and inviting atmosphere designed with your needs in mind. Our community, which is just a short distance from Lake Mead and Red Rock National park, offers opportunities for residents with all types of social, medical, and...

... Read more

Merrill Gardens at Rancho Cucamonga

9942 Highland Ave, Rancho Cucamonga, CA 91737

Starting at$X,XXX+ monthly
14
14 Photos available
21
21 Floor plans available
9.6
Review Score
15 reviews

The public bathrooms weren't cleaned enough and not enough attention to details (corners of the floor etc). Some of the staff went above and beyond to be helpful. My mom needed a little more assistance...

Provides: Assisted Living, Memory Care, Independent Living

Truewood by Merrill, Vancouver

13303 SE McGillivray Blvd, Vancouver, WA 98683

Starting at$X,XXX+ monthly
9
9 Photos available
9.6
Review Score
36 reviews

Facility is so nice, clean, staff is great, food is good, move in was great no issues. I would recommend it to others. It's a great place, my dad is so happy living there!

Provides: Independent Living

Truewood by Merrill, Vancouver provides a fulfilling, independent lifestyle in a welcoming environment.Nestled within beautifully landscaped grounds in a peaceful corner of Vancouver, Washington, you'll love the tasteful elegance of our facilities while enjoying all the convenience of the nearby...

... Read more

Truewood by Merrill, West Covina

3601 East Holt Ave, West Covina, CA 91791

Starting at$X,XXX+ monthly
19
19 Photos available
5
5 Floor plans available
9.6
Review Score
51 reviews

My mom was previously a resident at Truewood by Merrill West Covina for a brief time and her experience was great. Everything at this facility, head to toe, met our expectations and then some! Her stay was...

Provides: Independent Living

Bridgecreek provides a fulfilling, independent lifestyle in a welcoming environment. Located in a quiet suburb of Los Angeles, you'll love our beautiful grounds, elegant facilities and the convenience of being in the middle of it all. We're close to shopping, recreation and healthcare. Our...

... Read more

Merrill Gardens at Barkley Place

36 Barkley Circle, Fort Myers, FL 33907

Starting at$X,XXX+ monthly
11
11 Photos available
8
8 Floor plans available
9.6
Review Score
49 reviews

What I like the most about this community is keeping my daughters apprised of what's happened in my life. Based on the experience I have had with Merrill Gardens at Barkley Place, I would recommend them to...

Provides: Assisted Living, Independent Living

Merrill Gardens at Barkley Place is a beautiful community located in a quiet, charming neighborhood, with shopping, restaurants, and local attractions just around the corner. From the beautiful sun porches, balconies, and landscaped grounds, to the fitness center, library, pool, and social...

... Read more

Pine Rock Manor

3 Denny Hill Road, Warner, NH 03278

Starting at$X,XXX+ monthly
11
11 Photos available
9.5
Review Score
23 reviews

Pine Rock Manor opened up my father's world and became a true home for him. Pine Rock Manor had a homey feel, not institutional. My father made a lot of friends and the staff were all fantastic! I would...

Provides: Assisted Living, Memory Care

General Manager and Community Relations Director are Certified Dementia Practitioners.

... Read more

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Merrill Gardens at Columbia

2205 Gregg St, Columbia, SC 29201

Starting at$X,XXX+ monthly
16
16 Photos available
3
3 Floor plans available
9.5
Review Score
33 reviews

Our family has been very happy with the facility and we had a great first impression. It did not seem like a "nursing home" - it is clean, it smelled nice and there are a lot of open spaces. The residents...

Provides: Assisted Living, Independent Living

Merrill Gardens at Columbia is a new senior living community offering independent living and memory care. We are located next to Segra Park, home of the Columbia Fireflies, one mile from the State House and downtown. We offer luxury senior living in the heart of revitalized BullStreet District....

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Merrill Gardens at Gilroy

7600 Isabella Way, Gilroy, CA 95020

Starting at$X,XXX+ monthly
13
13 Photos available
6
6 Floor plans available
9.5
Review Score
39 reviews

The staff at Merrill Gardens at Gilroy was very easy to get along with during the whole process of my Mom moving in to her apartment. They continue to be very kind and helpful, remembering her name, daily...

Provides: Assisted Living, Memory Care, Independent Living

Merrill Gardens at Gilroy is a gated senior community set on a tranquil five-acre tract near downtown Gilroy. Enjoy a plethora of relaxing activities and attractions — art and food festivals, boating, hiking areas, golf and shopping. The team provides a high level of services, including diabetic...

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Truewood by Merrill, Modesto

3420 Shawnee Dr, Modesto, CA 95350

Starting at$X,XXX+ monthly
10
10 Photos available
6
6 Floor plans available
9.4
Review Score
57 reviews

Truewood by Merrill Modesto is a beautiful place. It is a great place and my loved one is so happy to be there. The people are friendly. It is free to have small dogs, what a great gift for anyone much less...

Provides: Independent Living

Truewood by Merrill, Modesto provides a fulfilling, independent lifestyle in a welcoming environment.Nestled in the north end of San Joaquin Valley, you'll look forward to enjoying perfect weather most of the year at Truewood by Merrill, Modesto. We're conveniently close to Modesto, a charming...

... Read more

Truewood by Merrill, Ocean Springs

1260 Ocean Springs Rd, Ocean Springs, MS 39564

Starting at$X,XXX+ monthly
13
13 Photos available
4
4 Floor plans available
9.3
Review Score
41 reviews

I wanted to place my father here due to the proximity of his healthcare providers. The entire staff has been amazing at shepherding my father through a difficult transition and multiple health crises. I am...

Provides: Assisted Living, Independent Living

Truewood by Merrill, Ocean Springs is a premier personal care community along the Mississippi Gulf Coast. It’s a community you’ll be proud to call home. Here, you can center yourself and focus on living the good life, and we will take care of the rest. We offer world-class personal care for...

... Read more

Merrill Gardens at Solivita Marketplace

4602 N Marigold Ave, Kissimmee, FL 34758

Starting at$X,XXX+ monthly
20
20 Photos available
9
9 Floor plans available
9.3
Review Score
60 reviews

When I visited my brother, I had to sign in every time even though they recognized me. I felt security was good and my brother was safe. The staff and even some of the residents were helpful and friendly....

Provides: Assisted Living, Memory Care, Independent Living

Welcome to Merrill Gardens at Solivita Marketplace! Enjoy the sunshine while our community gives you the chance to kick back and enjoy the Central Florida lifestyle. Our senior living community is perfectly situated around the corner from the Poinciana Medical Center, and just a short drive from...

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Truewood By Merrill, First Hill

1421 Minor Avenue, Seattle, WA 98101

Starting at$X,XXX+ monthly
1
1 Video available
14
14 Photos available
5
5 Floor plans available
9.3
Review Score
37 reviews

It's been a wonderful place for my mom. Try to negotiate on the non returnable deposit if needed because of your situation or finances. The staff has been great and has very little turn over. Also the...

Provides: Assisted Living, Memory Care, Independent Living

Truewood by Merrill, First Hill is perfect for those who like being near boutique shopping, theaters, concert and lecture halls and much more. This friendly retirement community is in the First Hill neighborhood, where many of Seattle's best known and highest quality medical practices are...

... Read more

The Pines Of Newmarket

9 Grant Road, Newmarket, NH 03857

Starting at$X,XXX+ monthly
11
11 Photos available
3
3 Floor plans available
9.2
Review Score
39 reviews

My mother, [name removed], has been a resident of the pines for over 2 years. I have always been very pleased with the care she has received. The staff is always very helpful and pleasant to deal with.

Provides: Assisted Living, Memory Care

The Pines Of Newmarket have served the residents of New England since 1999. At The Pines of Newmarket, our residents enjoy an array of services managed by a staff whose single goal is to help them enjoy life by creating a fun, loving and safe environment. We provide quality assisted living and...

... Read more

Truewood by Merrill, Riverchase

1851 Data Dr, Hoover, AL 35244

Starting at$X,XXX+ monthly
25
25 Photos available
6
6 Floor plans available
9.1
Review Score
45 reviews

I would recommend Truewood to any and everyone. They have a true heart and caring for what they do. They demonstrate their caring through empathy and an understanding of what their residences are going...

Provides: Assisted Living, Memory Care, Independent Living

Located in Hoover, Alabama, Truewood by Merrill, Riverchase is a newly renovated senior living community featuring a total of 110 beautifully appointed residences: 86 assisted living and 28 memory care apartments. The innovative assisted living apartments, specialized dementia care suites and...

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Truewood by Merrill, Charlotte Center

18400 Cochran Boulevard, Port Charlotte, FL 33948

Starting at$X,XXX+ monthly
12
12 Photos available
7
7 Floor plans available
9.1
Review Score
93 reviews

What our family likes the most about Truewood by Merrill, Charlotte Center is the staff, floor plan and common area set up. We also like that the front door is locked at night. Based on the experience we...

Provides: Assisted Living, Memory Care

Our community is designed to meet your individual needs and give you the freedom to be yourself. We offer the best in assisted living and memory care from a family-owned company that knows connection is everything.Residents of our assisted living and memory care community love our neighborhood...

... Read more

Truewood by Merrill, Glen Riddle

263 Glen Riddle Road, Media, PA 19063

Starting at$X,XXX+ monthly
12
12 Photos available
4
4 Floor plans available
9.1
Review Score
65 reviews

While prior to choosing True wood , I researched a few other places including Truewood . My husband said why are you looking at all these places , I said because I want the best place possible for my...

Provides: Assisted Living, Memory Care

There are assisted living facilities. And then there's Truewood by Merrill, Glen Riddle. One reason why our community is such a special place to live is that we understand every family wants the very best for loved ones.As a company that is family-operated, our commitment is to each resident...

... Read more

Truewood by Merrill, Cottonwood Heights

7235 S Union Park Ave, Cottonwood Heights, UT 84047

Starting at$X,XXX+ monthly
20
20 Photos available
5
5 Floor plans available
9.0
Review Score
91 reviews

The facility was very nice and the memory care techs were amazing. The staff liked their jobs which showed in the loving care they provided to the residents. The food is fabulous. I highly recommend this...

Provides: Assisted Living, Memory Care

Truewood by Merrill, Cottonwood Heights is a lovely residential community nestled beside Little Cottonwood Creek, within walking distance of the Fort Union Shopping district.Our gorgeous natural surroundings are a big draw to our community. Residents get all the benefits of living in a quiet,...

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Truewood by Merrill, Venice

1121 Jacaranda Boulevard, Venice, FL 34292

Starting at$X,XXX+ monthly
22
22 Photos available
7
7 Floor plans available
9.0
Review Score
74 reviews

There were some initial rough spots when [name removed] first went, some I expect are normal to everyone adjusting to a new living arrangement and some because of the transition to new owners and staff...

Provides: Assisted Living, Memory Care, Independent Living

Our community is designed to meet your individual needs and give you the freedom to be yourself. We offer the best in assisted living and memory care from a family-owned company that knows connection is everything.

... Read more

Merrill Gardens at Willow Glen

1420 Curci Drive, San Jose, CA 95126

Starting at$X,XXX+ monthly
11
11 Photos available
3
3 Floor plans available
9.0
Review Score
56 reviews

My loved one was previously a resident at Merrill Gardens at Willow Glen and the overall experience was good. The cleanliness was great. The friendliness, staff and meals were all good. The value for cost...

Provides: Assisted Living, Memory Care

Set in San Jose's Willow Glen neighborhood, Merrill Gardens at Willow Glen offers easy senior living in a modern building with large apartments. Enjoy the small-town feel and being within walking distance of outdoor cafes, coffee shops, boutiques and bookstores. The high-ceilinged, airy building...

... Read more

Merrill Gardens at Madison

121 Brookridge Drive, Madison, AL 35758

Starting at$X,XXX+ monthly
23
23 Photos available
5
5 Floor plans available
9.0
Review Score
49 reviews

Mom has been living at Merrill Gardens a little over a month. She is really enjoying all the activities offered and typically gets involved in at least one or two a day. Food choices and the quality of the...

Provides: Assisted Living, Memory Care, Independent Living

Merrill Gardens at Madison is situated between Athens and Huntsville in Madison county. Enjoy being near shopping, outdoor recreation areas, hospitals and high-quality medical practices.Merrill Gardens at Madison is classically designed and offer a wellness center, well-appointed library and lots...

... Read more

Merrill Gardens at West Covina

1400 W West Covina Pkwy, West Covina, CA 91790

Starting at$X,XXX+ monthly
22
22 Photos available
5
5 Floor plans available
8.9
Review Score
18 reviews

My Dad was reluctant to move into assisted living. Just after a few weeks, he was dining with new friends, and participating in new activities. The community is clean and neat, and the staff is top notch!...

Provides: Assisted Living, Memory Care, Independent Living

Merrill Gardens at West Covina offers senior living just south of the foothills of the San Gabriel Mountains. Providing independent living, assisted living and memory care, this new community is located east of downtown Los Angeles, near shopping and dining.Merrill Gardens at West Covina is...

... Read more
Viewing 1-25 out of 66 communities

Community videos

View the Merrill Gardens lifestyle. From private and common living areas to activities and dining options, these virtual tours will show you how Merrill Gardens welcomes its residents home.

Merrill Gardens at The University

Take a virtual tour of Merrill Gardens at The University in Seattle, WA.
Take a virtual tour of Merrill Gardens at The University in Seattle, WA. This pet friendly assisted living and independent living senior living facility features restaurant style dining, a library, and intergenerational programs. To schedule a live tour or to compare options, contact a local senior living advisor.

1 min March 22, 2022

Merrill Gardens at Kirkland

Take a virtual tour of Merrill Gardens in Kirkland, WA.
Take a virtual tour of Merrill Gardens at Kirkland, an assisted living and independent living community in Kirkland, WA. This pet friendly senior living facility features grocery shopping and errands, a golf course or putting green, and karaoke. To schedule a live tour or to compare options, contact a local senior living advisor.

1 min March 22, 2022

Truewood by Merrill, River Park

Take a virtual tour of Truewood by Merrill River Park in Fort Worth, TX
Take a virtual tour of Truewood by Merrill River Park, a maintenance-free pet friendly Assisted Living, Independent Living and Memory Care community located in Fort Worth, TX. To schedule a live tour or to compare options, contact a local senior living advisor.

1 min April 25, 2022

Truewood By Merrill, First Hill

Take a virtual tour of Truewood By Merrill, First Hill in Seattle, WA.
Take a virtual tour of Merrill, First Hill, an assisted living, memory care, and independent living community in Seattle, WA. This pet friendly senior living facility features anytime dining, a beauty salon, and complimentary transportation, offering residents a social and maintenance-free lifestyle. To schedule a live tour or to compare options, contact a local senior living advisor.

1 min March 22, 2022

Reviews
for Merrill Gardens

8.8
Review Score
2,462 reviews

Review Score

2,462 reviews
8.8

Out of 10


5 star

57%

4 star

28%

3 star

9%

2 star

4%

1 star

4%

A Place for Mom has scored Merrill Gardens with 8.8 out of 10 using our proprietary review score based on 731 reviews in the last 2 years. Over all time, Merrill Gardens has 2,462 reviews with an average "overall experience" of 4.3 out of 5.

Overall Experience
1,398
681
199
86
98
Date Submitted
210
357
731
Reviewer
252
1,436
706
32
Care Received
687
684
1,091
1-20 of 2462 reviews
Sort by

5.0
Anonymous - Family/Friend
Assisted Living
June 18, 2024
Verified Review
Our Experience

I really liked Truewood. It was unfortunate my mother-in-law was determined not to like it. They even matched her up with a few newly moved-in women to help her adjust. When it comes to the friendliness of the staff, sometimes the receptionist was short with my husband filling out the sign in paperwork. The account individual was usually behind in sorting out the billing and credit.

Cleanliness

5

Friendliness

4

Meals & Dining

5

Care Services

5

Activities

No data collected

Staff

4

Value for Cost

5


5.0
Christopher - Family/Friend
Assisted Living
June 14, 2024
Verified Review
Our Experience

Pine Rock Manor opened up my father's world and became a true home for him. Pine Rock Manor had a homey feel, not institutional. My father made a lot of friends and the staff were all fantastic! I would recommend Pine Rock Manor to others.

Cleanliness

5

Friendliness

5

Meals & Dining

5

Care Services

5

Activities

4

Staff

5

Value for Cost

4


5.0
Tom - Family/Friend
Independent Living
June 14, 2024
Verified Review
Recommended

Truewood by Merrill Modesto is a beautiful place. It is a great place and my loved one is so happy to be there. The people are friendly. It is free to have small dogs, what a great gift for anyone much less an older person. The place smells fresh and it is always clean, spotless. The rooms are spacious and clean, it's just perfect. The move in process was no problem. I rate Truewood by Merrill Modesto top shelf.

Cleanliness

5

Friendliness

5

Meals & Dining

5

Care Services

5

Activities

5

Staff

5

Value for Cost

5


5.0
Martine - Family/Friend
Independent Living
June 13, 2024
Verified Review
Friendly and caring staff.

We have absolutely had a fabulous experience all the way around with Truewood by Merrill. We love the great caring attitude, kindness and friendliness of all staff members encountered at Truewood in New Bern. We would recommend this community to other families based on the experience we have had so far.

Cleanliness

5

Friendliness

5

Meals & Dining

5

Care Services

5

Activities

5

Staff

5

Value for Cost

5


5.0
Kirk - Family/Friend
Assisted Living
June 13, 2024
Verified Review
Friendly, knowledgeable staff. Highly recommend!

What our family likes the most about Merrill Gardens is the people. They get it and aren't just "working there" but understand the whole thing.

Cleanliness

5

Friendliness

5

Meals & Dining

5

Care Services

5

Activities

4

Staff

5

Value for Cost

5


5.0
Kim - Family/Friend
Assisted Living
June 10, 2024
Verified Review
Review for Truewood by Merrill, Cottonwood Heights

Truewood is a great place. My Aunt likes living there alot and has made friends. She wishes the food was better.

Cleanliness

4

Friendliness

5

Meals & Dining

3

Care Services

5

Activities

5

Staff

5

Value for Cost

5


5.0
Michelle M - Family/Friend
Assisted Living
June 7, 2024
Excellent Care and Service

I wanted to place my father here due to the proximity of his healthcare providers. The entire staff has been amazing at shepherding my father through a difficult transition and multiple health crises. I am confident he is receiving a high quality of care from people who love what they do.

Cleanliness

5

Friendliness

5

Meals & Dining

5

Care Services

5

Activities

5

Staff

5

Value for Cost

5


5.0
MM - Family/Friend
Assisted Living
June 7, 2024
Verified Review
Home away from Home

When I visited my brother, I had to sign in every time even though they recognized me. I felt security was good and my brother was safe. The staff and even some of the residents were helpful and friendly. The environment did not feel as a "nursing" home but more like a "home" environment which was an important part of why I chose Merrill Gardens. A Place for Mom was very helpful in locating Merrill Gardens for my brother and I applaud you and thank you for that!

Cleanliness

5

Friendliness

5

Meals & Dining

5

Care Services

5

Activities

5

Staff

5

Value for Cost

5


5.0
Lisa - Family/Friend
Memory Care
June 6, 2024
Best Memory Care Facility in Chester County

My husband has been a resident at Eagleview Landing since June of 2023. We (all of our family and even our friends) are so pleased with the care, compassion, knowledge and friendliness of everyone at this facility. They made his adjustment a breeze. Even his neurologist commented on how well he adjusted (and I feel it because of the care he gets everyday!) You will find everyone from General Manager, Business Office, Front Desk Team, Caregivers, Therapy team, Kitchen, Activities Coordinators, Cleaning Crew, and Maintenance Crew are always accessible and willing to help if you need anything! The Bayada Therapy team does an outstanding job. Seniority Health also takes great care of the residents. The "amenities" are great. Hairdresser, podiatrist, dentist and more all right there. Take a tour and get all the information. You will not be disappointed.

Cleanliness

5

Friendliness

5

Meals & Dining

5

Care Services

5

Activities

5

Staff

5

Value for Cost

5


5.0
Beverly - Family/Friend
Memory Care
June 5, 2024
Verified Review
Recommended

I would recommend them to others just beware that they do like to send you out to the ER as per the staff is not licensed. They have a licensed person there about 2 to 3 times a week, otherwise the staff are regular caregivers. I wouldn't mind mom being sent out to the ER as long as there was something physically showing that there was something wrong such as bleeding or such. Two times she has been sent out and the ER has discharged her almost right away because of being there for no reason. They are being over cautious. All in all, I'm happy with the facility and mom is very happy there. Of course, she would rather be at home with us. But if I have to have her in a place, True wood is a good place.

Cleanliness

4

Friendliness

5

Meals & Dining

5

Care Services

5

Activities

5

Staff

5

Value for Cost

4


5.0
Terry M - Family/Friend
Independent Living
June 4, 2024
We felt welcomed and comfortable as soon as we walked.

My husband and I had a tour and an informational meeting before we brought mom in. The Admission Director was professional and knew what we were feeling because we hadn’t made a decision yet. We were uncertain about how to approach the subject with my mom. Mom has been a resident for over a few months now. She is thriving and has so many new friends. Loves the food and all the choices. Has joined so many activities, including the Chorus. Last week we went to their show. So much fun! Mom is managing her own schedule and her life. At 87 she has a new chapter and is so happy.

Cleanliness

5

Friendliness

5

Meals & Dining

5

Care Services

5

Activities

5

Staff

5

Value for Cost

5


5.0
Melissa - Family/Friend
Assisted Living
June 3, 2024
Verified Review
Confidence in care

Everything has been great and wouldn't even consider somewhere else. We like the size of the place and the look of the place. Staff is responsive to questions. Special luncheons for families are wonderful. People are in good mood. Caregivers try to accommodate needed care. Staff doesn't walk around stressed out. Mom doesn't participate in activities but the ones offered are good and the activities director shows she cares about her job.

Cleanliness

5

Friendliness

5

Meals & Dining

5

Care Services

5

Activities

5

Staff

5

Value for Cost

5


5.0
Wendy D - Family/Friend
Assisted Living
May 31, 2024
Smooth Transition

While prior to choosing True wood , I researched a few other places including Truewood . My husband said why are you looking at all these places , I said because I want the best place possible for my mom … I visited a few places twice. / three times .. including truewood . I will tell you that I Truewood is so special , I still can not believe how every single person in that building is kind , helpful and truly amazing . From the start Fran and Lisa have been nothing but spectacular .. Above and beyond is an understatement.. my mom is comfortable there , always talks about how everyone being so nice there !! …I honestly am so happy that I choose Truewood ,. I honestly could not have gotten through the transition without[Names Removed] . I would recommend Truewood. To everyone… I am blessed that my mom is there with such. Caring staff…

Cleanliness

5

Friendliness

5

Meals & Dining

4

Care Services

5

Activities

4

Staff

4

Value for Cost

4


5.0
Kate H - Family/Friend
Assisted Living
May 31, 2024
Parent's Very Happy!

My parent's moved to Merrill Gardens Tukwila back in February 2024. They were dealing with some memory issues and needed some assistance with medications, checks at night, etc. They absolutely love their new apartment with views onto the Green River. They walk the trail along the river daily, which is only steps outside the community door. They love the food, staff, other residents, events, etc. Everyone is so kind and caring. The general manager, Shane, is amazing and my parent's adore him! All the nursing staff led by [name removed] are wonderful too! Very happy!

Cleanliness

5

Friendliness

5

Meals & Dining

5

Care Services

5

Activities

5

Staff

5

Value for Cost

5


5.0
Kevin P - Family/Friend
Assisted Living
May 31, 2024
A fantastic place

My 87 year-old mom has lived at Merrill Gardens at Tukwila (formerly Holden Southcenter) for 18 months, and it truly is a wonderful place. This review might sound a bit over-the-top with praise, but my platitudes are genuine. As you can see from the photos, the facility itself is gorgeous -- like a luxury hotel (that's actually how I describe it to friends). My mom's apartment is absolutely perfect for her: spacious, light-filled, modern, and functional. Nothing about it says "assisted living." My mom is quite independent and only utilizes the medication management service, which is very reasonably priced, but if she ever needs additional assistive care, we know it's available from well-trained and caring staff members. Speaking of the staff, the folks who work at Merrill Gardens Tukwila treat the residents like family, and that's not an exaggeration. They are absolute angels. I should also mention that there's a clear effort by management to make MGT an inclusive and welcoming co

Cleanliness

5

Friendliness

5

Meals & Dining

4

Care Services

5

Activities

4

Staff

5

Value for Cost

4


5.0
Anonymous - Family/Friend
Assisted Living
May 28, 2024
Verified Review
Merrill Gardens at Rancho Cucamonga review

The public bathrooms weren't cleaned enough and not enough attention to details (corners of the floor etc). Some of the staff went above and beyond to be helpful. My mom needed a little more assistance toward the end and they weren't allowed to help with bandages. They did help her with laundering some larger items such as blankets. The dining room was very nice but my mom often complained that the food was never hot. They had lists of activities daily even though my mom wouldn't participate in them. She only liked to go to a weekly Deals and Steals event. I visited several places before choosing Merrill Gardens, and my mom had the same basic cost (other than adding additional assistance in the last 6 months) as when she initially moved in. They were raising their prices when she passed. The management was accommodating with my mom's request to host a few friends for Happy Hour in the common space living room on Fridays (outside guests). I hosted a staff lunch when she passed to thank them.

Cleanliness

4

Friendliness

5

Meals & Dining

3

Care Services

4

Activities

5

Staff

5

Value for Cost

5


5.0
Connie Ford - Family/Friend
Memory Care
May 24, 2024
Recommendation of Truwood by Merrill.

The facility was very nice and the memory care techs were amazing. The staff liked their jobs which showed in the loving care they provided to the residents. The food is fabulous. I highly recommend this facility to anyone that needs care for aging parents or family members.

Cleanliness

5

Friendliness

5

Meals & Dining

5

Care Services

5

Activities

5

Staff

5

Value for Cost

5


5.0
Anonymous - Family/Friend
Independent Living
May 24, 2024
Verified Review
Happy Resort For Mom

Friendly staff. We call the place "the resort" Mom is very happy there but says the food is mediocre

Cleanliness

5

Friendliness

5

Meals & Dining

3

Care Services

5

Activities

5

Staff

5

Value for Cost

5


5.0
Susan - Family/Friend
Assisted Living
May 24, 2024
Verified Review
Our Experience

My dad was previously a resident at Truewood by Merrill Clovis and the experience was great for him. They took great care of my dad. Unfortunately, we had to leave because the cost of care was raised out of his affordability and his care needs increased.

Cleanliness

5

Friendliness

5

Meals & Dining

5

Care Services

5

Activities

5

Staff

5

Value for Cost

5


5.0
Anonymous - Family/Friend
Assisted Living
May 23, 2024
Verified Review
Recommended

My loved one is currently a resident at Pine Rock Manor and everything has been mostly great so far. The cleanliness and friendliness are great. The staff, care services, meals and activities are also great. I would recommend Pine Rock Manor to others.

Cleanliness

5

Friendliness

5

Meals & Dining

5

Care Services

5

Activities

5

Staff

5

Value for Cost

5


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