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8.8
Review Score
1275 Pleasant Grove Blvd, Roseville, CA 95747
Everyone is very friendly at Truewood by Merrill, Roseville. When it comes to the cleanliness it could be cleaner. Most of the staff are very friendly. The meals are good. The one thing I don't like is that...
Truewood by Merrill, Roseville provides a fulfilling, independent lifestyle in a welcoming environment.Built on beautifully landscaped grounds in the quiet community of Roseville, you'll love our elegant facilities and the convenience of being centrally located between Reno, San Francisco and...
1201 Ward Ave, West Chester, PA 19380
The facility is convenient and in a good location. Merrill Gardens should pay more attention to cleanliness of the Garden Center (memory care) and the main dining room on the first floor. The caregivers are...
Arbour Square at West Chester is truly a unique rental community. Located in a beautiful, small town rich in history, Arbour Square stands out as something new and exciting, above and beyond the ordinary. A community where there’s always something interesting or fun going on, and where you’ll...
2701 Amhurst Dr, New Bern, NC 28562
We have absolutely had a fabulous experience all the way around with Truewood by Merrill. We love the great caring attitude, kindness and friendliness of all staff members encountered at Truewood in New...
Living at Truewood by Merrill, New Bern means being a part of an active, vibrant community. Enjoy delicious all-inclusive dining, a wealth of social activities and the freedom to explore your interests. There are countless opportunities to connect, grow and live up to your full potential.If...
5 S G St, Tacoma, WA 98405
My loved one is currently a resident at Merrill Gardens at Wright Park and the overall experience has been great. I have found most of the staff to be pleasant and helpful. The cleanliness and friendliness...
2910 West Horizon Ridge Parkway, Henderson, NV 89052
When it comes to the cleanliness, they had a bad case of bedbugs happened the weekend we moved in and it took months to deal with it. But once that was over I'd say. They've raised their rates by a lot! And...
Truewood by Merrill, Henderson offers personalized assisted living in a warm and inviting atmosphere designed with your needs in mind. Our community, which is just a short distance from Lake Mead and Red Rock National park, offers opportunities for residents with all types of social, medical, and...
9942 Highland Ave, Rancho Cucamonga, CA 91737
The public bathrooms weren't cleaned enough and not enough attention to details (corners of the floor etc). Some of the staff went above and beyond to be helpful. My mom needed a little more assistance...
13303 SE McGillivray Blvd, Vancouver, WA 98683
Facility is so nice, clean, staff is great, food is good, move in was great no issues. I would recommend it to others. It's a great place, my dad is so happy living there!
Truewood by Merrill, Vancouver provides a fulfilling, independent lifestyle in a welcoming environment.Nestled within beautifully landscaped grounds in a peaceful corner of Vancouver, Washington, you'll love the tasteful elegance of our facilities while enjoying all the convenience of the nearby...
3601 East Holt Ave, West Covina, CA 91791
My mom was previously a resident at Truewood by Merrill West Covina for a brief time and her experience was great. Everything at this facility, head to toe, met our expectations and then some! Her stay was...
Bridgecreek provides a fulfilling, independent lifestyle in a welcoming environment. Located in a quiet suburb of Los Angeles, you'll love our beautiful grounds, elegant facilities and the convenience of being in the middle of it all. We're close to shopping, recreation and healthcare. Our...
36 Barkley Circle, Fort Myers, FL 33907
What I like the most about this community is keeping my daughters apprised of what's happened in my life. Based on the experience I have had with Merrill Gardens at Barkley Place, I would recommend them to...
Merrill Gardens at Barkley Place is a beautiful community located in a quiet, charming neighborhood, with shopping, restaurants, and local attractions just around the corner. From the beautiful sun porches, balconies, and landscaped grounds, to the fitness center, library, pool, and social...
3 Denny Hill Road, Warner, NH 03278
Pine Rock Manor opened up my father's world and became a true home for him. Pine Rock Manor had a homey feel, not institutional. My father made a lot of friends and the staff were all fantastic! I would...
General Manager and Community Relations Director are Certified Dementia Practitioners.
2205 Gregg St, Columbia, SC 29201
Our family has been very happy with the facility and we had a great first impression. It did not seem like a "nursing home" - it is clean, it smelled nice and there are a lot of open spaces. The residents...
Merrill Gardens at Columbia is a new senior living community offering independent living and memory care. We are located next to Segra Park, home of the Columbia Fireflies, one mile from the State House and downtown. We offer luxury senior living in the heart of revitalized BullStreet District....
7600 Isabella Way, Gilroy, CA 95020
The staff at Merrill Gardens at Gilroy was very easy to get along with during the whole process of my Mom moving in to her apartment. They continue to be very kind and helpful, remembering her name, daily...
Merrill Gardens at Gilroy is a gated senior community set on a tranquil five-acre tract near downtown Gilroy. Enjoy a plethora of relaxing activities and attractions — art and food festivals, boating, hiking areas, golf and shopping. The team provides a high level of services, including diabetic...
3420 Shawnee Dr, Modesto, CA 95350
Truewood by Merrill Modesto is a beautiful place. It is a great place and my loved one is so happy to be there. The people are friendly. It is free to have small dogs, what a great gift for anyone much less...
Truewood by Merrill, Modesto provides a fulfilling, independent lifestyle in a welcoming environment.Nestled in the north end of San Joaquin Valley, you'll look forward to enjoying perfect weather most of the year at Truewood by Merrill, Modesto. We're conveniently close to Modesto, a charming...
1260 Ocean Springs Rd, Ocean Springs, MS 39564
I wanted to place my father here due to the proximity of his healthcare providers. The entire staff has been amazing at shepherding my father through a difficult transition and multiple health crises. I am...
Truewood by Merrill, Ocean Springs is a premier personal care community along the Mississippi Gulf Coast. It’s a community you’ll be proud to call home. Here, you can center yourself and focus on living the good life, and we will take care of the rest. We offer world-class personal care for...
4602 N Marigold Ave, Kissimmee, FL 34758
When I visited my brother, I had to sign in every time even though they recognized me. I felt security was good and my brother was safe. The staff and even some of the residents were helpful and friendly....
Welcome to Merrill Gardens at Solivita Marketplace! Enjoy the sunshine while our community gives you the chance to kick back and enjoy the Central Florida lifestyle. Our senior living community is perfectly situated around the corner from the Poinciana Medical Center, and just a short drive from...
1421 Minor Avenue, Seattle, WA 98101
It's been a wonderful place for my mom. Try to negotiate on the non returnable deposit if needed because of your situation or finances. The staff has been great and has very little turn over. Also the...
Truewood by Merrill, First Hill is perfect for those who like being near boutique shopping, theaters, concert and lecture halls and much more. This friendly retirement community is in the First Hill neighborhood, where many of Seattle's best known and highest quality medical practices are...
9 Grant Road, Newmarket, NH 03857
My mother, [name removed], has been a resident of the pines for over 2 years. I have always been very pleased with the care she has received. The staff is always very helpful and pleasant to deal with.
The Pines Of Newmarket have served the residents of New England since 1999. At The Pines of Newmarket, our residents enjoy an array of services managed by a staff whose single goal is to help them enjoy life by creating a fun, loving and safe environment. We provide quality assisted living and...
1851 Data Dr, Hoover, AL 35244
I would recommend Truewood to any and everyone. They have a true heart and caring for what they do. They demonstrate their caring through empathy and an understanding of what their residences are going...
Located in Hoover, Alabama, Truewood by Merrill, Riverchase is a newly renovated senior living community featuring a total of 110 beautifully appointed residences: 86 assisted living and 28 memory care apartments. The innovative assisted living apartments, specialized dementia care suites and...
18400 Cochran Boulevard, Port Charlotte, FL 33948
What our family likes the most about Truewood by Merrill, Charlotte Center is the staff, floor plan and common area set up. We also like that the front door is locked at night. Based on the experience we...
Our community is designed to meet your individual needs and give you the freedom to be yourself. We offer the best in assisted living and memory care from a family-owned company that knows connection is everything.Residents of our assisted living and memory care community love our neighborhood...
263 Glen Riddle Road, Media, PA 19063
While prior to choosing True wood , I researched a few other places including Truewood . My husband said why are you looking at all these places , I said because I want the best place possible for my...
There are assisted living facilities. And then there's Truewood by Merrill, Glen Riddle. One reason why our community is such a special place to live is that we understand every family wants the very best for loved ones.As a company that is family-operated, our commitment is to each resident...
7235 S Union Park Ave, Cottonwood Heights, UT 84047
The facility was very nice and the memory care techs were amazing. The staff liked their jobs which showed in the loving care they provided to the residents. The food is fabulous. I highly recommend this...
Truewood by Merrill, Cottonwood Heights is a lovely residential community nestled beside Little Cottonwood Creek, within walking distance of the Fort Union Shopping district.Our gorgeous natural surroundings are a big draw to our community. Residents get all the benefits of living in a quiet,...
1121 Jacaranda Boulevard, Venice, FL 34292
There were some initial rough spots when [name removed] first went, some I expect are normal to everyone adjusting to a new living arrangement and some because of the transition to new owners and staff...
Our community is designed to meet your individual needs and give you the freedom to be yourself. We offer the best in assisted living and memory care from a family-owned company that knows connection is everything.
1420 Curci Drive, San Jose, CA 95126
My loved one was previously a resident at Merrill Gardens at Willow Glen and the overall experience was good. The cleanliness was great. The friendliness, staff and meals were all good. The value for cost...
Set in San Jose's Willow Glen neighborhood, Merrill Gardens at Willow Glen offers easy senior living in a modern building with large apartments. Enjoy the small-town feel and being within walking distance of outdoor cafes, coffee shops, boutiques and bookstores. The high-ceilinged, airy building...
121 Brookridge Drive, Madison, AL 35758
Mom has been living at Merrill Gardens a little over a month. She is really enjoying all the activities offered and typically gets involved in at least one or two a day. Food choices and the quality of the...
Merrill Gardens at Madison is situated between Athens and Huntsville in Madison county. Enjoy being near shopping, outdoor recreation areas, hospitals and high-quality medical practices.Merrill Gardens at Madison is classically designed and offer a wellness center, well-appointed library and lots...
1400 W West Covina Pkwy, West Covina, CA 91790
My Dad was reluctant to move into assisted living. Just after a few weeks, he was dining with new friends, and participating in new activities. The community is clean and neat, and the staff is top notch!...
Merrill Gardens at West Covina offers senior living just south of the foothills of the San Gabriel Mountains. Providing independent living, assisted living and memory care, this new community is located east of downtown Los Angeles, near shopping and dining.Merrill Gardens at West Covina is...
View the Merrill Gardens lifestyle. From private and common living areas to activities and dining options, these virtual tours will show you how Merrill Gardens welcomes its residents home.
1 min • March 22, 2022
1 min • March 22, 2022
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Review Score
2,462 reviewsOut of 10
5 star
57%
4 star
28%
3 star
9%
2 star
4%
1 star
4%
A Place for Mom has scored Merrill Gardens with 8.8 out of 10 using our proprietary review score based on 731 reviews in the last 2 years. Over all time, Merrill Gardens has 2,462 reviews with an average "overall experience" of 4.3 out of 5.
I really liked Truewood. It was unfortunate my mother-in-law was determined not to like it. They even matched her up with a few newly moved-in women to help her adjust. When it comes to the friendliness of the staff, sometimes the receptionist was short with my husband filling out the sign in paperwork. The account individual was usually behind in sorting out the billing and credit.
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Truewood by Merrill, Boise in Boise, ID
4.3
(96 reviews)
Pine Rock Manor opened up my father's world and became a true home for him. Pine Rock Manor had a homey feel, not institutional. My father made a lot of friends and the staff were all fantastic! I would recommend Pine Rock Manor to others.
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Pine Rock Manor in Warner, NH
4.0
(23 reviews)
Truewood by Merrill Modesto is a beautiful place. It is a great place and my loved one is so happy to be there. The people are friendly. It is free to have small dogs, what a great gift for anyone much less an older person. The place smells fresh and it is always clean, spotless. The rooms are spacious and clean, it's just perfect. The move in process was no problem. I rate Truewood by Merrill Modesto top shelf.
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Truewood by Merrill, Modesto in Modesto, CA
4.0
(57 reviews)
We have absolutely had a fabulous experience all the way around with Truewood by Merrill. We love the great caring attitude, kindness and friendliness of all staff members encountered at Truewood in New Bern. We would recommend this community to other families based on the experience we have had so far.
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Truewood by Merrill, New Bern in New Bern, NC
4.0
(66 reviews)
What our family likes the most about Merrill Gardens is the people. They get it and aren't just "working there" but understand the whole thing.
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Merrill Gardens at Glen Mills in Glen Mills, PA
4.4
(38 reviews)
Truewood is a great place. My Aunt likes living there alot and has made friends. She wishes the food was better.
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I wanted to place my father here due to the proximity of his healthcare providers. The entire staff has been amazing at shepherding my father through a difficult transition and multiple health crises. I am confident he is receiving a high quality of care from people who love what they do.
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Truewood by Merrill, Ocean Springs in Ocean Springs, MS
4.5
(41 reviews)
When I visited my brother, I had to sign in every time even though they recognized me. I felt security was good and my brother was safe. The staff and even some of the residents were helpful and friendly. The environment did not feel as a "nursing" home but more like a "home" environment which was an important part of why I chose Merrill Gardens. A Place for Mom was very helpful in locating Merrill Gardens for my brother and I applaud you and thank you for that!
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Merrill Gardens at Solivita Marketplace in Kissimmee, FL
4.4
(60 reviews)
My husband has been a resident at Eagleview Landing since June of 2023. We (all of our family and even our friends) are so pleased with the care, compassion, knowledge and friendliness of everyone at this facility. They made his adjustment a breeze. Even his neurologist commented on how well he adjusted (and I feel it because of the care he gets everyday!) You will find everyone from General Manager, Business Office, Front Desk Team, Caregivers, Therapy team, Kitchen, Activities Coordinators, Cleaning Crew, and Maintenance Crew are always accessible and willing to help if you need anything! The Bayada Therapy team does an outstanding job. Seniority Health also takes great care of the residents. The "amenities" are great. Hairdresser, podiatrist, dentist and more all right there. Take a tour and get all the information. You will not be disappointed.
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Eagleview Landing in Exton, PA
3.6
(13 reviews)
I would recommend them to others just beware that they do like to send you out to the ER as per the staff is not licensed. They have a licensed person there about 2 to 3 times a week, otherwise the staff are regular caregivers. I wouldn't mind mom being sent out to the ER as long as there was something physically showing that there was something wrong such as bleeding or such. Two times she has been sent out and the ER has discharged her almost right away because of being there for no reason. They are being over cautious. All in all, I'm happy with the facility and mom is very happy there. Of course, she would rather be at home with us. But if I have to have her in a place, True wood is a good place.
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Truewood by Merrill, Charlotte Center in Port Charlotte, FL
4.0
(93 reviews)
My husband and I had a tour and an informational meeting before we brought mom in. The Admission Director was professional and knew what we were feeling because we hadn’t made a decision yet. We were uncertain about how to approach the subject with my mom. Mom has been a resident for over a few months now. She is thriving and has so many new friends. Loves the food and all the choices. Has joined so many activities, including the Chorus. Last week we went to their show. So much fun! Mom is managing her own schedule and her life. At 87 she has a new chapter and is so happy.
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Merrill Gardens at Solivita Marketplace in Kissimmee, FL
4.4
(60 reviews)
Everything has been great and wouldn't even consider somewhere else. We like the size of the place and the look of the place. Staff is responsive to questions. Special luncheons for families are wonderful. People are in good mood. Caregivers try to accommodate needed care. Staff doesn't walk around stressed out. Mom doesn't participate in activities but the ones offered are good and the activities director shows she cares about her job.
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Truewood by Merrill, Georgetown in Georgetown, TX
4.3
(56 reviews)
While prior to choosing True wood , I researched a few other places including Truewood . My husband said why are you looking at all these places , I said because I want the best place possible for my mom … I visited a few places twice. / three times .. including truewood . I will tell you that I Truewood is so special , I still can not believe how every single person in that building is kind , helpful and truly amazing . From the start Fran and Lisa have been nothing but spectacular .. Above and beyond is an understatement.. my mom is comfortable there , always talks about how everyone being so nice there !! …I honestly am so happy that I choose Truewood ,. I honestly could not have gotten through the transition without[Names Removed] . I would recommend Truewood. To everyone… I am blessed that my mom is there with such. Caring staff…
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Truewood by Merrill, Glen Riddle in Media, PA
3.9
(65 reviews)
My parent's moved to Merrill Gardens Tukwila back in February 2024. They were dealing with some memory issues and needed some assistance with medications, checks at night, etc. They absolutely love their new apartment with views onto the Green River. They walk the trail along the river daily, which is only steps outside the community door. They love the food, staff, other residents, events, etc. Everyone is so kind and caring. The general manager, Shane, is amazing and my parent's adore him! All the nursing staff led by [name removed] are wonderful too! Very happy!
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My 87 year-old mom has lived at Merrill Gardens at Tukwila (formerly Holden Southcenter) for 18 months, and it truly is a wonderful place. This review might sound a bit over-the-top with praise, but my platitudes are genuine. As you can see from the photos, the facility itself is gorgeous -- like a luxury hotel (that's actually how I describe it to friends). My mom's apartment is absolutely perfect for her: spacious, light-filled, modern, and functional. Nothing about it says "assisted living." My mom is quite independent and only utilizes the medication management service, which is very reasonably priced, but if she ever needs additional assistive care, we know it's available from well-trained and caring staff members. Speaking of the staff, the folks who work at Merrill Gardens Tukwila treat the residents like family, and that's not an exaggeration. They are absolute angels. I should also mention that there's a clear effort by management to make MGT an inclusive and welcoming co
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The public bathrooms weren't cleaned enough and not enough attention to details (corners of the floor etc). Some of the staff went above and beyond to be helpful. My mom needed a little more assistance toward the end and they weren't allowed to help with bandages. They did help her with laundering some larger items such as blankets. The dining room was very nice but my mom often complained that the food was never hot. They had lists of activities daily even though my mom wouldn't participate in them. She only liked to go to a weekly Deals and Steals event. I visited several places before choosing Merrill Gardens, and my mom had the same basic cost (other than adding additional assistance in the last 6 months) as when she initially moved in. They were raising their prices when she passed. The management was accommodating with my mom's request to host a few friends for Happy Hour in the common space living room on Fridays (outside guests). I hosted a staff lunch when she passed to thank them.
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Merrill Gardens at Rancho Cucamonga in Rancho Cucamonga, CA
4.9
(15 reviews)
The facility was very nice and the memory care techs were amazing. The staff liked their jobs which showed in the loving care they provided to the residents. The food is fabulous. I highly recommend this facility to anyone that needs care for aging parents or family members.
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Friendly staff. We call the place "the resort" Mom is very happy there but says the food is mediocre
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Merrill Gardens at West Chester in West Chester, PA
4.3
(54 reviews)
My dad was previously a resident at Truewood by Merrill Clovis and the experience was great for him. They took great care of my dad. Unfortunately, we had to leave because the cost of care was raised out of his affordability and his care needs increased.
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Truewood by Merrill, Clovis in Clovis, CA
4.3
(65 reviews)
My loved one is currently a resident at Pine Rock Manor and everything has been mostly great so far. The cleanliness and friendliness are great. The staff, care services, meals and activities are also great. I would recommend Pine Rock Manor to others.
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Pine Rock Manor in Warner, NH
4.0
(23 reviews)
There are 66 total Merrill Gardens Facilities.
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