LifeWell Senior Living

I would highly recommend Legacy at Falcon Point. It has ended up being more than I was looking for. It has been a great experience. I have nothing to say that they could improve on. I am very pleased with this facility.

I toured a total of 4 facilities in the Katy area. I had a good feeling about The Legacy as soon as I walked. Everyone is warm and welcoming. The staff are attentive and caring. Everyone goes above and beyond to help when needed. Family members are treated with as much care as the residents are. The facility is beautiful!

Legacy at Falcon Point is a very warm and caring place for our loved one. The staff is superior - always goes above and beyond to make sure everything is the best! This is the only place we would ever choose.

From the moment that we first visited six weeks ago, we were extremely impressed. New, clean, very much of a resort feel - certainly not assisted living. The first visit - two workers were playing a game with a resident. We visited a few locations, but The Legacy had set the bar so high in our minds that it was an easy choice to bring my parents here. Although all assisted living facilities are pricey - this one was a good value compared to the others. We appreciated the one flat fee - not a 'nickle and dime' billing process. The friendly staff has gone out of their way for us......each and every time we have walked through the doors. The communication from the staff is incredible; they went out of their way to help this be a smooth transition. They eagerly accommodated and allowed us to begin to set up 'home' for my parents a week before their actual move in - which was today. My father met my mother at the door - and he s aid 'Welcome to our new home.' It gave me a warm fuzzy feeling all over! This is the first time in two months that I feel 'at ease' with moving my parents being together again after two months apart. You will not regret a decision to come to The Legacy - guaranteed!

My parents have not moved in yet, and we are super excited about the move! The entire staff has made us feel welcomed from the beginning. We shopped around at other facilities, and this one is the cream of the crop!

I personally would come here again without hesitation. We have seen other communities, and this community is better than anywhere else. The staff communication with the family is pretty good, and we are working with the community to find out the best way to communicate with the new director. The community recently lost their assistant activities director and they had COVID in the community, and this put a damper on the activities. However, the calendar of activities offered for the residents is very good.

Overall its convenient and great staff. My Aunt has Dementia and the staff ensured she was safe. Though it was my error I was disappointed that the clinical staff didn't notify me that I didn't include eye drops that were critical for her Glaucoma. I could have arranged to get them to her if I had been notified. Secondly because my Aunt is stubborn about bathing I asked the staff to have her bath Saturday night so we could pick her up for church at 9 a.m. on Sunday. I was assured she would be bathed and dressed on our arrival. I was disappointed that neither were done. I like that they cater to the client but my Aunt will always opt to eat in her room and that's not always the best. I spoke with the staff about my concerns and they were apologetic and accepted responsibility.

The reason we gave this community 4.5 is sometimes the response time when our loved one pushes the help button is a little slow and there has been a couple of times where there is a mix up with the medication. However they have a wide range of activities for the residents who want to participate and we would recommend this community to others.

Management at Legacy Crystal Falls have diligently implemented protocols and procedures to protect Residents during this trying time of covid. It has been challenging for management, staff, residents, and relatives but there appears to be light at the end of the tunnel. Staff provide good patient care services and the atmosphere is friendly. The housekeeping staff does a great job in maintaining cleanliness, always with a smile and in a courteous manner. Overall, value is commensurate with services provided for the monthly rent and level of care.

Staff is the best in the city. And, the overall appearance is beautiful. I had had my dad at another assisted living community and moved him to the Legacy. Best decision I ever made.

The staff here is very caring, loving and affectionate with the residents. They know everyone by name and it is such a family environment that it feels like home when you are here. That is so rare to find.

With everything, we had some ups and downs as Mom's need for more care developed. We were always able to work out the issues. At times, we felt Moms room could have been more clean, but the staff was always willing to make it right when we brought it to their attention. From the front desk to the cleaning staff they always treated us and Mom very well. We had sporadic issues with temporary helpers and when Mom was needing to move to additional care. Communication of her needs was the biggest issue. The workers that knew her I would give a 10+. Mom complained about the food, but I think it was good. Mom was not a big participant but they always tried.

Friendly staff. Dinning experience could use some improvement as far as food choices, and flavors.

They are very board at Cimarron. They like to play cards, games and watch shows. If they had live entertainment come in they would enjoy that. If they had field trips to baseball games, museums, ect. They like the facilities and employees however, they want to go back to Mount Vista, they are on the list to move back when it opens. They were in senior living there and really liked it, the food, entertainment, employees. They are opening assisted living in November.

Overall the staff loves and cares for the folks there. The weekends often has contract help that does not know all the details. We found it helpful to have signs up about habits and preferences. I would 100% recommend The Legacy at Crystal Falls to others looking.

My loved one was previously a resident at The Legacy at South Plains. It was a very nice place!

Reasons to select Legacy: 1) Friendly, competent staff 2) Spacious rooms with fridges and individual bathrooms 3) Appropriate and fun activities for the residents 4) Very responsive to needs and questions, particularly involving handyman/repair work and business office 5) Pleasant and convenient location A Place for Mom was great to work with! I would recommend Legacy to others.

Its a beautiful facility. Walking in there is like walking into a high end hotel. It's warm and welcoming. My aunt seems to be happy there. Moving from another state has been difficult for her, but she seems to be settling in with her daily routine. Communication is getting better with staff and myself.

The staff at The Legacy at Forest Ridge are very helpful, but on the Memory Care side, it is not always easy to get in and out of the locked area. I recommend that they use a door code or some other way to allow the families of Memory Care residents to visit their loved ones more easily. In addition, this facility does not include personal hygiene items, which others may. Housekeeping is weekly and they do a good job, but laundry tends to get mixed up a little. I would recommend The Legacy of Forest Ridge if you live in the area.

Only issue is lack of communication with director and nurse. Grandma has fallen several times and I was never contacted. The facility and staff are very nice though It's pricey but I'm ok with that if care is good