Charter Senior Living

We really liked the way that the Cottages is set up with the four (4) separate cottages (that are all set up to look the same) and residents are evaluated to make a proper fit based on their needs. Each cottage has their own living room, dining room and kitchen it makes for a comfortable and more intimate setting. The staff is great and they really get to know each resident and their individual personalities. There are plenty of planned activities and ability to mingle with the other residents in the other cottages as well. My mom loves all her new friends and the ability to keep busy with things she likes doing. So glad to have found the Cottages of Fox Lake to be a perfect fit.

They are great with my mom! She has adjusted very well and loves interacting with the residents and the staff! I'm happy that she is happy and no longer isolated! My family is happy and she lived close to is, so we visit her all the time. A Place For Mom is a great resource when you're not sure what to do! Thanks for your support!

Don't have to cook. Hair salon right here. Can go out in town if I need to. Located close to everything.

Great people,went above n beyond for my brother,such a wonderful place of comfort n care,can't thank you enough for the kind n loving care you gave my brother.Many thanks to [names removed] and the rest of you all.

The staff has been very kind and helpful to us and our Dad.They stay in touch with us and visit with us when are there. We couldn’t ask for anyone to do anything better. I realize that Dad had rather be at home but that isn’t possible. I wish that he would participate in some of the many activities that they offer. I think he would be better satisfied if he would but everybody is doing an amazing job

The care my Mother in law received was wonderful. The staff was so friendly, they went above and beyond every shift. The food was delicious with a great variety. They frequently emptied the garbage and kept the facility very clean. They have a lot of activities for the residents. I highly recommend Charter to care for your loved one.

The staff at Charter Senior Living of Hazel Crest was amazing. My father was there for a brief time. The level of care he was given was exceptional. Everyone at Charter was professional, positive, and very caring with our father and family. We were so grateful that our dad was able to be in hospice at this facility. They worked well with our hospice nurse and CNA to deliver skilled and compassionate care. We felt supported and well informed during this extremely difficult time.

It's not worth the money for my loved one's level of care and I'm sure the staff are aware but they would rather keep getting paid. They are nice people, but my loved one and other residents feel differently when I visit, so I plan on bringing her home next month.

Being a disabled person, U used a motorized wheelchair, Southern Pines has allowed me to get the care I need while maintaining my personal independence. Whether gardening, playing rummicube, picnicking at the park, or taking part in the roaring 20s party, I am happy and safe and secure.

Highly recommend! It was a very homey atmosphere, staff was excellent kept us informed, very compassionate, move in and out went without a flaw (my father in law passed away) but for the short time he was there he really liked it. The entertainment was good, live music I looked at 9 facilities and felt it was the best fit and it was!

I can't wait to move in! The residents and staff are so friendly and welcoming

I would say that Southern Pines has been wonderful for my mom's situation. And the help I received from your organization was invaluable.

We have been very pleased having moved my mother-in-law into assisted living with Charter in Williamsburg. Although they are short staffed, like all facilities are, they do make the effort to have high quality care and a friendly attitude. The food is very good, the accommodations are very nice, much like a good hotel. And we find that the staff works with us very well, answering questions, making suggestions, being very attentive to anything we need.

place is spacious and open compared to others but still a shock when you have to downsize. food staff, activities, housekeeping and all is adequate considering the amount of people and the care they require.. the price is a shock no matter what to person who has always paid their own way in life but everything is being done for you. bang for the buck i don't know if i could hire all the services and tolerate the situation for what i pay here. i would recommend charter but the lifestyle change is a dozzy. make sure you have adaptability before you leap

We had a great experience and would do it again. Even though we didn't stay long due to mom's passing, it was still exactly what we needed.

The facility is bright and light My mothers aides are wonderful to her. [name removed] is wonderful she helped with the intake paperwork etc and still answers any questions I have. The food is just ok, she says sometimes it is cold.

I liked the staff and the way they welcomed my mother and made her feel at home. The food could have been better regarding variety. The price was the main driver. It was extremely important and Belfair was affordable for our family. It was very much quality at an affordable price.

The people are so friendly and inclusive. My mother in law is somewhat challenging, and they handle her with grace. The facility is also just the right size. Big enough to have good variety, small enough to be personal.

5 for all! They are great. The room sizes here are to be expected, but they offer so many activities that my dad does not spend much time in his room anyways. Very professional and very kind senior care. I would highly recommend them to anyone.

We liked the experience at Cedarhurst of Verona. The staff was friendly and helpful. Great place for my dad. He enjoyed it up until the day he died. Overall the services cover everything the patient needs and they work well with the family.