Atria

This was a nice cozy community but it was too far from our house. Did had a feeling of a nice relaxing lounge with deep rich Wood colors and leather. The rooms were fairly nice as far as the one bedrooms go and my wife like the bathroom setup with a full countertop. Some of the one bedroom layout we're very inviting. The Assisted Living and independent living are separated by a large dining room. They gave me a feeling of being on a nice Caribbean cruise. The building is a little bit older but there was a nice courtyard and a nice slate of activities. Of course they do the laundry in room cleaning each week and they were even willing to help a little with the second person fee. The one big drawback for me was the memory care. It was depressing perhaps because they have an older clientele. Due to the distance away from our home and we weren't really thrilled with the memory care we have decided to look for another facility. The staff was friendly and helpful and we spoke with a few residents we seem to be enjoying they're home there.

Not a good fit for what my mother is looking for in terms of 'community'. Too busy and noisy for the most part that was very overwhelming for her.

I'm not happy that my sister got sores on her tush and has had to be transferred to a convalescent hospital. I have been told by people who should know that it possibly could be because she was left in wet underwear too long. We will have to see if this again becomes a problem when she gets back to Atria. Although I was told that people would come within a minute or so of the button being pushed, I was also told by others that pushing the button more than once (when no one comes), doesn't get them there any faster. Possibly you should think about hiring a few more people to lighten the work load!

I didn't like the overall feel of this place. Decor older & heavy, some carpet soil issues. Poor overall layout, not enough outdoor areas. Apts. OK, but no balconies. Not right for Mom.

I liked the facility and the staff that I met. I did not like that their Bingo games and horse racing games ( activities) required a monetary buy-in. My mother worries and sresses over money- she wouldn’tike this ( even though its only a quarter !) I also didn’t like that the levels of care were set by hours spent with the resident, instead of services given. Felt like it would be caregivers tallying minutes spent with mom.

I am wondering why the chairs were removed from the entrance areas. After taking my dad to his doctor appointments he would sit and rest in these chairs which are now removed. The food needs improvement. My dad craves Italian bread which is seldom served. Twice he requested soup which they ran out of . Rooms could be cleaned better. Substantial increase in rent as of January. Nice staff overall.

Looked nice but they didn't have what we needed for memory care.

OK my mom has been there several years. The food is abysmal. Poor in terms of nutrition, quality and freshness. Sugar treats every day one hour before dinner and sugary desserts with lunch and dinner every day. I've seen them give out little bags of potato chips, canned fruit salad, little fried fat-bombs from Sysco and plenty of junk food - for so called snacks one hour before dinner. Very scant servers in the dining room. The food seems to be mainly from Sysco pre-packaged. The fruits and vegetables are usually unappetizing and I don't think they have a proper kitchen. Breads are the whitest, cheapest garbage. The residents and families complain but it just keeps getting worse. Even after multiple calls to upper management, there seems no desire on Atria's part to improve. Many residents have left and we are looking. During most of our tenure we figured all these places have ups and downs, but the quality at this place is deteriorating so much that finally leaving is becoming an attractive option. NOTE: A few wonderful, dedicated and capable individuals make the place run and the activities are generally good-BECAUSE of these key people, but the overall structure is just to suck the money out of these residents and their families while giving minimal in return. They nickel and dime everything material they can. The goodness of the few caring staff is the one thing Atria can't ruin.

Beautiful facility however too high for our budget and does not include long term medical care ie feedinng/bathing- out

Beautiful place very friendly and clean!! I think the staff is very attentive and trys to make it really nice for the residences! Is it perfect no but i don't believe any place is. Only one's home might reach that level that being said I'd like to believe it's the next best thing !! I highly recommend it ! 4 out of 5 Stars

Nice place Activities and people are great We must go to assisted living building for breakfast (only meal included with indeptent living option) Would perfer other meal was option or meal card with 30 meals per month Maintaince people are quick to fix all problems I wanted a one bedroom but agreed to take a 2 bedroom to get 1st on list for next one bedroom ($1400 cheaper) Well it has been 6 months if nothing opens in Dec I plan to give my notice and move out end of December Right now I am looking at Alta Vita independent living

My parents have been there until Dad passed away and now Mom is there. I major complaint is with the kitchen staff mainly the so called director. She is rude and and disrespectful . The food is pushed in front of the residents and the attitude is they want to get them out so they can go home. The place is well kept and the general staff is professional.

Mom has been at the Plaza for five years. Atria took over the facility in [date removed] and since that time many employees have either quit or were let go. Currently the facility is without a bus driver and this position has been vacant for several months now. There is a bus that is being used from another facility, but the amount of shopping and outings have been cut drastically. They advertise limo transportation to appointments, but recently this was cut to Mondays and Tuesdays only. Unless you can get a doctor appointment on those days, you don't get a ride to the doctor. The full time registered nurse recently left and the position is currently not filled. They no longer take residents blood pressure when asked to do so. The residents are no longer able to order off the menu in the dining room. They are offered two entree choices and it is difficult to get something other than what is on the special menu. They are often told there is nothing else available. The guest parking is terrible and often nothing is available when coming for a visit. There is no street parking in this area. The laundry facilities on one of the floors has been under repair for several months now. They did recently get new washing machines, but they are not installed yet. Mom won't consider moving just yet as the thought is overwhelming to her and she has friends at the Plaza. She says she will tough it out a little longer.

The "Life Guidance" (memory care) facility at this location has gone downhill in the past year. Caretakers are amazing, however, management refuses to address any concerns (the emergency alarm in my mom's room does not work despite the fact that I have complained about it for at least two months. Her TV hasn't worked in weeks, despite the fact that I reported that. Now her TV cable remote has gone missing. During a recent two week hospitalization, her personal wheelchair disappeared--a rickety wheelchair of much lesser quality was in her room when she returned home from the hospital, and her better wheelchair has never been found. Finding employees in the facility has become increasingly difficult. They appear to be seriously understaffed. Very disappointed.

Double rooms ensure privacy. Beautiful porch and outside lawn. Doors to memory care are not locked but an alarm sounds when the doors are open. We tried the alarm system but it was quite a while before someone responded. No church services. It is still in consideration for my Mom but not at the top of the list.

After thinking about the distance, this location will not work at this time.

After thinking about the distance, this location will not work at this time.

It's a nice property, appearance-wise, but they were very disorganized the day we visited -- the person we were supposed to meet was not there, so someone else led the tour. Someone else was supposed to talk to us after the tour about pricing, but apparently no one was available, so they said someone would call the next day. But it's three days later and no one has called to follow up.

We are familiar with this place from searches prior to [named removed]'s last fall on 8/3/17. Will they accept sliding scale for diabetes and provide the other care that he gets in a skilled nursing long-term care facility? Lifting from bed to wheel chair, toilet, PT and changing depends, dressing etc.? If yes...when can we move in? We will check with them on Thursday. Thanks for arranging the appointment.

Cost too much