Atria

When I walked into Atria Park, I felt like I was walking in to the Ritz Carleton. It was so fancy and just too much for me. I was looking for something more homey and cozy feeling. They had tons of amenities provided but it was all stuff that not a lot of people here can utilize. It was also more expensive.

This was a bad experience for me and my loved ones. When we moved they said oh look the hillbilly's are moving out and it was just not good. We had a few issues but nothing bad. Saying something like this to a paying customer is not okay and took away all of the good feeling me and my family had in regards to the community. No one should have to hear something like this after spending so much at a community.

This was our least favorite community, did not like the way that they marketed the community. This community is not for people who really needed assistance and more for people who are independent living. The tour wasn't very good and just had a weird vibe.

My mom is diabetic and they do not have a lot of food that she is able to eat, I think they should provide things like sugar free deserts. She said some of the food is in bigger pieces so it is difficult to eat. That has been one of the main disappointments for her is the food. Other than that is a very nice facility.

We had a nice tour with Atria. The facility itself is dated and needs some updating. The apartments were cramped and had cottage cheese ceilings.

I would tell others the memory care is worth a look. I would also encourage you to look at other communities in the area. The staff are pleasant, accommodating, and communicative. There has been a change of the staff physician, and sales director since my loved one moved in.

Not the right fit.

Our family first had a virtual tour and that was so so but better then other virtual tours we had. Then we went back for an in person tour and the community just felt a little darker, and not as inviting. However it was our second best choice

The tour itself was good at Atria Kinghaven. It seemed like a pretty average place. Price was a big issue for us, and it just wasn't the perfect fit for my loved ones.

I had a very dry tour experience at Atria Las Posas, and I did not feel that they were upfront with me financially.

I had a very dry tour experience at Atria Hillcrest, and I did not feel that they were upfront with me financially.

I moved into the Atria about 4 years ago. It was an independent one. However in the last couple of years things are changing. People with semester and physical disabilities. Are very prominent. The entire atmosphere is different residents eat in their rooms never come down for meals. There are about 30 people who are not affected can participate in activities which are not a challenging as they used to be. People go to moment sleep. The staff is wonderful. But is limited as are some programs. Go back to independent Atria!

The staff members are incredible, the medication distribution is really good, the nurses are on time and i get everything I need. However response time for when we need help is ridiculous, there is always an excuse as to why someone can't come. The food is atrocious I refuse to eat, it is adequate but the quality is horrible and not appetizing. It is to expensive monthly, the apartments are tiny and have barely any room for visitors.

We would of given this community 5 stars but up until recent they are deciding to raise the rate almost what seems to be triple and our loved one has not even been there a year. The community is very clean, and the staff are friendly but the communication could be better. Our loved one really enjoys the meals and dining service and the activities are starting to come back. However, we are a little upset and confused with the fact the community is having the residents chip in for Christmas gifts for the care givers a certain about a day for the length of time they have been there.

This community was kind of for smaller people. There was not as much space in the rooms and the staff were great and professional. But the physical plants and apartments were smaller. The people really seemed to know there stuff.

The reason we went here is they have really huge three bedroom apartments, and everything else we looked at was small. My loved one is happy with her apartment. And she has about 4-5 different things going on every day with activities. The rent is a little high though with a recent increase.

Covid could be a factor, but I don't think there are enough activities to keep the residents busy. Other than that, the only other main issue is the food. The residents say the food is horrible. It's pre-pared and brought in, so it's not fresh. But the daily staff is great. They've all been there a long time. The office staff needs a little work. Living spaces are nice, but the wi-fi is terrible. You have to try to go into a common area to get it to work, and its still not all that good there.

It's a very nice facility. It's very clean, and the rooms are nice. The food is awful, and a real sore point It's all the same thing. They just give it different names. I don't think they have many activities. They do bingo and that sort of thing, but nothing much. I would like to see them keep the residents busier. But the staff for the most part seem to try. They're very nice and try to be helpful.

In general there is a turnover of staff, this maybe due to COVID. There are some caregivers that are very dedicated. The administrative staff overall has been a poor experience for us. The activities are hit and miss. It would be better if they would follow through on their schedule. I wouldn't recommend the community to others. There are other communities that would fit your loved one's needs better, than they are here at Atria. It is supposed to be a home, and it seems more like renting a room. It feels like they have a quota to fill for the sales team. It is unprofessional in the way they are making the connections.