Volante Senior Living

My husband was here years ago. I am so thankful for the help I got from A Place From Mom, they helped me find this wonderful place. It was all a very good experience and most important, my husband was happy and well taken care of. I have been recommending this community!

They are fine so far. It's clean, and the staff is friendly. There are no complaints about food. There aren't any concerns at all. It's working out well so far. I would rate them highly.

Our experience at Harmony Guest Home has been totally amazing. I recommend this facility to anyone thinking of placing someone in memory care. Dava is an angel!

They are doing a really good job. It's clean and the staff is friendly and attentive, but more than that, it's like a family. The food is really good. I chose them because I really liked the people that are there, they are friendly and receptive, they accepted my husband without question, and always talk about how much they like him. It's been great! I am so happy that I found Harmony Guest Home.

They showed a lot of willingness to work with us and take patients in under tough circumstances. I have noticed a good bit of a turnover in the staff in the short time that he has been there and that has me a bit concerned as I am not sure what the reason is for that.

Volante has changed hands twice in the less than a year my family member has been there. Staff turnover has been high as well, and just recently I have noticed a decline in hygiene care being provided. Plus they tried to double the rates at one point but backed off when we protested to such a large increase. It remains to be seen what it will be like under new management that takes over very soon. The only positive right now is that they have renovated part of the facility due to it having flooded. It's taken a very long time getting it done but does look fresh. That's about all I have to contribute at this point.

I filed a formal complaint against Peachtree Assisted Living facility located in Trussville and the Director due to the Covid-19 outbreak to the ALFC-ADPH and other State of Alabama agencies that investigate along with other of my concerns. I came to pick my Mother up the end of March, this was her last day at Peachtree in the Assisted Living Facility. The Director along with her staff were not wearing gloves while handling my mother's belongings nor were the staff wearing gloves when they brought my mother out. They were physically helping my mother out the front door which is a violation of health care procedures during COVID-19. The staff came out and was hugging my other family members without using the 6 foot distancing rule and then proceeded to go back into the facility to handle other residents, this too was a health violation due to COVID-19 outbreak. My mother is 90 years old and has COPD, Congestive Heart Failure along with Dementia and she did not need to be exposed, it is life threating more so for her due to her age and health conditions. There is one resident that has full blown Alzheimer's and has walked out several times and the Trussville Police found him and brought him back. This is not a memory care facility and so therefore why do they accept residents into the Assisted Facility with Dementia and Alzheimer's? Money perhaps? The Director has the most unprofessional attitude as well as the most unprofessional method of running this facility. She does not return phones calls. Both my sister and myself had tried calling her on multiple occasions and she NEVER returned our calls until we contacted the Ombudsman and got her involved. The Director interjected her personal opinions about me regarding my mother as I was trying to have a financial discussion and she did the same to my sister. If you are thinking about putting your loved in this place, run do not walk out of this place!