Phoenix Senior Living

We called in the "initial" planning phase but with the realization we needed help. A Place for Mom listened to our story and within 2 hours we had multiple calls from facility. A Place for Mom helped us find an amazing facility quickly.

I would recommend this community to others based on my experience.

The biggest improvement The Retreat community could make would be with the activities. Sometimes when our loved one goes down for an activity, it will not be happening.

We chose The Pearl because of the location and the way it was presented to us during the tour, we felt it would be the best fit for him. The room sizes are adequate, could be a bit bigger. They staff member's are great at their job and really care for the residents. If you need something they do not put you on the back burner. All around it has been a good experience and I would highly recommend.

I toured this community looking for a place for my mom. The staff was welcoming and inviting from the moment I walked in. Every staff member we encountered along they way was friendly. Although the community is older it has a warm feeling of home that made me know my mom would be safe there.

We chose Summit Place at the time because the lady was very helpful when we were deciding on what to do. The room sizes here were nice and spacious. The facility was always clean and the staff members were always very nice. Overall it was a good experience while she was here and I would recommend to others looking.

We did a virtual tour with The Phoenix and it was amazing. The facility looks like a 5 star hotel. The location was further than we would have liked and it was a little pricier, so we went with another facility.

The community is always very clean and the staff members have all very so friendly. From our understanding it seems like our loved one really enjoys the meals, and it really is a good value for the cost.

The community was nice with friendly staff. The price was the drawback for us. [Name Removed] was very friendly and offered to help us in anyway.

We think the Morningside of Chesterfield Village is a very refreshing open and airy community. Everyone has been so friendly and helpful to our loved one and family.

The staff members and the care services would be higher than five stars, they all were just amazing. From the house keeping to a managers they all were just wonderful.

The community is friendly and easy to adapt to. The quality of the food, taste, and variety is some feedback from my loved one. The activities are good, and they have a lot available for the residents to become involved in. The evenings and weekends aren't as good as the weekdays. The feedback isn't as good as the day shifts.

[name removed] has been extremely helpful and insightful! I like the facility for my mother, especially the studio with balcony.

We chose The Phoenix because of the location as well as we knew some people who lived here already. They do offer shared and private rooms here. My mom is in memory care and the activities directors that they have there are wonderful. During the week the care is a 5 but sometimes on the weekends some things are overlooked and they seem to be short staffed. I have been very pleased with them and I would recommend to others looking.

The facilities were very clean. The Tour Guide and management were very nice and welcoming.

I was thankful to have a virtual tour in the midst of Covid. I didn’t feel comfortable going in person to a facility because I didn’t want to get anyone sick. It was a great experience to view the property virtually, and I felt like I got a good feel for everything. I liked the placement of the room they had available. It was by the door by a gazebo and some nice flowers outside, and my loved one is an outdoor guy. The Retreat was my first choice until I found a place closer to where we lived.

Everything there has been so wonderful and nice, and they have activities every single day. Our loved one prior to coming to The Pearl had lost a lot of weight, and they are allowing him two meals at meal times if he would like . Our loved one really enjoys the food there.

We have been very pleased with Summit Place. It is very convenient and they have taken very special care of our aunt. Administrative staff answered all of our questions and took care of all of our needs in the beginning. She loves the food they serve here, they are chef prepared meals. We get an activities sheet every month in the mail so they have a lot to offer for the residents. All of the staff members here are very responsible to the residents, they always come first and I was pleased with the help, when we needed something they were always right there and great with communication. I would recommend to others looking. It is a small residential area, it is not too big so everyone is considered a valuable person in the community.

We loved it here, and we loved the person who led the tour. He was fabulous and answered any questions we had. We actually looked into moving our loved one here, and they performed an intake assessment. Based on that assessment, we made a mutual decision with the intake person that our loved one was in need of skilled nursing as opposed to just the memory care provided at The Pearl. None of us wanted to take the risk that they would not be able to care for his medical issues on top of his dementia. I highly recommend The Pearl based on our interactions with them. We were devastated that it wouldn’t work out. The person who led our tour and stayed in contact with us was was so communicative, and he was a big help in getting us into a skilled nursing facility. He was the one who helped us realize that an intake assessment should have been done at the original facility where we placed our loved one, and that the lack of assessment there was a huge factor in the heartbreaking experience we had at that other facility. I appreciated their honesty at The Pearl, and the whole experience working with them was great.

Everybody was very friendly and seemed to care about my loved one. They were excellent with communication - they called me to give me updates, and were available when I called them. Activities were limited due to Covid, but my loved one was still busy and having a great time - she seemed to like them all.