Atria

Our overall experience has been positive, and continues to progress., my best friend of many many years who resides there has never had any issues or concerns that have not been regularly responded to on an administrative level and floor staff. We have never encountered a situation that was not addressed or openly discussed. We recommend this community as an option if you need to entrust someone to care for your loved one. It has a sense of community, and the staff members do a great job encouraging the residents to get out and about to meet new people and try new things. They have done an excellent job with their safety protocols with the pandemic, and maintain order with visitation schedules. Which speaks to the extent of measure they take to keep the residents safe.

Our loved one came from a facility that was more costly with a higher base right, yet did not provide near the caliber of care at Atria Carrollton. Here at Atria, they offer a nurse practitioner specializing in geriatrics who comes by two days a week, so your loved one doesn't have to leave the facility. They also have a mobile X-ray unit that comes to the facility, and a phlebotomist that's available to come by to draw blood Periodically they have an optometrist come by to provide services. There's not a lot of reasons you have to pull your loved one out to receive care. My loved one's health has improved dramatically from the facility she came from. The staff are very friendly. They recognize us and communicate well with us. I really like that everybody has a nametag with a number on it that pertains to the number of years they've been with the facility. There are employees that have been there 22 years. The bulk of the people have multiple years experience with the facility, which tells me the staff are pretty stable and that the company is doing a good job with paying them. Our loved one came from a facility where turnover seemed quite high, so Atria being so stable has been a big plus. With Covid protocols, they were sending food to the rooms. Every day she would get a menu to pick from for each meal. The food we saw delivered smelled and looked delicious. The protocols are getting lifted more now, and they're back in the dining room, which is more restaurant style. You're seated and given a menu to order from, which I was surprised to see. There are multiple options - entrees and sandwiches with sides and salads and multiple desserts. They have a lot of activities going on now as well.

COVID Protocols in place. Homey, feel welcomed. Staff enjoy working and helping residents. Clean, quiet. Many activities for seniors. Goal is to become familiar with residents, thier life, their friends, their community activities. Make them feel it is their home and staff is there to assist when needed. This would be considered for loved one.

I thought it was wonderful - the beautiful accommodations, cleanliness, friendly staff - everything about it just seemed perfect. But care levels would be adjusted often, which would increase the cost. And I was hesitant about that.

I had the pleasure of living at Atria on Roslyn Harbor for almost six months. My apartment was beautiful, my balcony and view of the harbor gave me great delight from the species of birds to the rowing teams. All areas of the staff were exceptional. These included Engage Life, Dining, Housekeeping and Maintenance. Since I lived at Atria during the pandemic, I think it is important to note that the facility kept protocols in place that protected the residents so well that I can barely remember 5 cases in 5 months being announced to the community and many of these were not current residents, but others. Residents were protected. We were all vaccinated about [date removed] which I considered early. Returning to more "people" aspects, as restrictions could be lifted, activities returned in many areas: cinema, live entertainment, crafts, shopping trips, travel documentaries, etc. Leaving Atria was bittersweet for me. I chose the best day: First BBQ of the Season dancing with my friends.

We moved from a different community. I think Atria Park is a much more cost effective facility and provide the same services or better, so I would highly recommend them if someone is considering putting their parents somewhere. For my family, the actual difference was tens of thousands of dollars per year, which was huge. My loved one enjoys the food more here, and is more active. From what I can tell, everything is pretty clean.

I find the director very responsive and good at what he does. I have never had the food but it looks and smells delicious. I have spoken to the chef because we had to change my dads diet and he was immediately responsive to his needs so he gets high marks to that. They do seem to have turnover of some of their major staff members which is something that bothers me because you find comfort with the relationships with the staff. I have talked to the director about it and they seem to fill the gaps and there has not been any lack in my dads care. I have great confidence that the staff members here are qualified and great at what they do, especially the nurse. They have been great with communication with any updates or changes that go on with my dad. I have nothing but good things to say and I would recommend them to other families who are looking, it is a great value for the money.

It would be someplace I would put myself if I needed that level of service. I think it's a safe place. It's well maintained. The staff were very understanding of what a hard decision this is to make, and were extremely patient with my loved ones' reticence to leave their home. The food wasn't bad, it just wasn't home cooking. And the options that day weren't spicy and bold enough for my liking. But my in-laws thought it was awesome. The portion sizes and the types of food were geared toward that older audience. It's expensive, but it's in a good area in Scottsdale and is a good facility. I would put my family members there if they woud agree to go.

I moved in during the pandemic and moved out when everything was lifted but i had a great experience. The meals really stood out to me, they were excellent but the activities were shut down. They had followed all the safety protocols extremely well, they controlled the spread of Covid-19 and I would say there was less then 10 cases during my six month stay. I also had a balcony with a water view

I love it. The staff are wonderful. The food is incredible. I like that they offer a lot of heathy choices. They offer a good amount of activities, although it's hard to please absolutely everyone. But activities have been improving as restrictions are easing up. I feel it's a great value and definitely way better than the last place I was at. That place makes this one seem like heaven. It's like they can't do enough for your here. Yesterday they had a lady going around with an Edy's cart offering slushies. And they come around often with different drinks and refreshments. It's amazing. I can't say enough good things. It's refreshing how polite everyone is. They're always concerned about how you're doing and respond to every need. Communication is excellent. There's a shelf outside my room where they place letters about what's going on in the community. The information highway couldn't get any better. There's always some kind of information they're relaying, which has been great. There's a 4-5 page newsletter featuring stories on different residents in the community. I like that I can get my exercise in to go pick up my mail. They had musical entertainment yesterday. It's definitely an incredible place. And I'm picky! But at 71, I think I've earned that. I can't recommend them enough.

Very nice facility! This would have been a tough decision - but Atria had no availability at the time.

We toured this community and the tour was very good. The staff was very friendly and shared a lot of great information. I learned a lot by touring this community.

I just wanted t publicly thank the staff at Atria. We had just moved in my Mom to their assisted living are when she passed away. I wish I had gotten her to move sooner-she would've been happier and probably healthier. The staff was so sweet to her and after she passed they were so tolerant and kind in helping me move Mom's stuff out. The people there seem friendly and committed to helping their residents live their best life possible. Please don't let your loved ones talk you out of moving out of their fears of how assisted living used to be, Atria is not like that I wish I had acted sooner. Learn from my mistake.

For somebody who needs independent or assisited living, I think it's an awesome place. You don't walk in feeling like it's a nursing home. You feel very normal and are treated very normal. It's been a great transition for my loved one from living individually to living in an apartment-style community. It's been great. She's been very happy with the food. They have lots of activities, and she's participated in a few. I think they're doing great. Comparable to other places, I think it's a good value. They offer different care packages based on your needs. You can buy medication management. You can buy 2-3 hours of medical care or more, depending on your needs. It's very unique to each individual and their needs, so you're not having to pay for more than you need.

From our understanding our loved one is enjoying the meals and the activities are starting to slowly open back up. Right now the value for cost is good and we would recommend this community to others.

I've enjoyed living here. The building is really big and you do a lot of walking. The food isn't what I was promised. We finally opened the dining room again. I was promised a low carb diet and they don't have one.

Atria was amazing. We chose this facility because of the convenience, they were able to take him in quickly which is what we needed, and they were very accommodating and easy to work with. We have the smallest room hat they have available which is the studio and it satisfied all of him needs. During covid, they had interactive activities and would do things in the hallways and they also had a happy hour cart. They worked hard at getting the dining experience as soon as they could, they slowly started opening it up and encouraging interaction. I would absolutely recommend them to others looking.

The staff did an awesome job with the Covid protections, which is one of the reasons I chose them. I believe they've only had 3 cases total from the very beginning of Covid, because they shut everything down above and beyond the CDC guidelines. The staff are professional and nice. It's beautiful and clean. There's a nice library. The grounds are nice, and it's a good location - you name it, it's there nearby. Yet it's still quiet where the residents live. The rooms are nice. The physical therapy there is the best I've ever seen - they're incredible. They're starting to open up more and more. I know in June they're going to start up trips again on a limited basis. My loved one is in independent living, but they have a really good assisited living section as well.

[name removed] gave a wonderful presentation and tour yesterday! She and her facility are fantastic. They definitely rate a 10+

I've been very happy with Atria. The executive director and head of nursing have been very easy and accommodating to work with. They keep his room clean. They've been good about his medicines. Even during Covid, they've worked with us as best they could to get us access when we needed it. The only negative thing I would say about the community is they won't do any kind of shots or blood sugar testing. So for diabetics, it's rough. The menu has been a little limited due to Covid, but overall they've been trying to work with us for what he needs. We've just had to bring in an outside service to get his insulin shots. I know that has to do with their licensing, but I'm not sure why that's not included in their license. Overall, I feel like it's a good value. It's quite a bit less than we were paying at the last place.