Atria

This was a good community. It was too expensive for us.

When we moved my mom into memory care we were pleasantly surprised at how quickly she acclimated. She has met new friends and even gained some needed weight. Their community is clean, and their staff care for for the residents. My mom and our family have finally found a balance and we couldn't be happier.

We had a really nice tour experience with Atria Draper Place. The facility is an old factory that has been beautifully redone. The ceilings are extremely high and gives it that high end fancy feel. We were looking for a place that had more of a home-like atmosphere.

In a matter of 2 weeks I managed to tour 6 locations. From Laguna Niguel to San Clemente. We live in San Clemente. We finally selected Atria San Juan. We are so happy and so is Mom. She has friends to do things with and enjoys the restaurant for her meals. They are also pet friendly. That was huge. Since Mom has a cat. Great location too. Literally 2 minutes off the Camino Capistrano exit.

I toured 7 different Assisted Living Communities. Every time I left a place my thoughts went back to Atria San Juan. There were residents all out and about. Staff and residents were friendly. Everyone was happy. That’s not what I encountered elsewhere. Dad has been living there for 2 months now and loves it.

We have had a wonderful experience!

Our loved one was there for respite care and we really liked how secured the community it, we did not have to worry about our loved one wandering off. Also they have a great setup when it comes to the security of the elevators -the residents are not able to use them without a staff member present

The place is absolutely gorgeous. When you walk in the lobby is so beautiful it is like being at a Hilton. It is large, beautiful, and immaculate. The staff and residents are extremely friendly and helpful. My sister is in a friendship suite and she is very happy. With that type of setup, it makes it much more affordable. She said it is calm and she feels very secure. I highly recommend Atria to everyone. We toured many different places and this facility is hands down the best in the area.

I would highly recommend the community to others for their loved ones. The community is good at taking photos and sending them to the family to show what our loved one was doing to help my one get acquainted with the community. The staff will call the family and loved ones to keep us updated on what is going on in the community with our loved one. The family is very happy with our experience. There are 2 specials each day and a set menu for the residents to choose from. They have even have filet mignon every day as an option. I have had the opportunity to eat with my loved one and the food is delicious. The community has a happy hour bar for the assisted living area. They have an exercise room, movie theater and a place to get a massage, nails, or hair done. My loved one feels at home and is even participating in the activities.

There were miscommunications with a few questions when we first moved in. We were told that there would be an ambassador assigned to new residents to help them get acclimated, get familiar with their surroundings, introduce to new people, and help them get along - as long as they needed. When we met the ambassador they just introduced themselves and took my loved one down to the dining room once. They were also confused when we mentioned what we were told before moving in. We talked to the office and its all been worked out and fine. But my understanding of what the ambassador did was not what it ended up being. Atria Canyon Creek is wonderful and a great facility, everything has been great. Our loved one has a bit of adjusting to do still. If you're looking for independent living and a facility that YOU would live in as well as your loved one, then this would be the place!

We have not eaten a meal their ourselves but every time we speak with our loved one they always talk about how extremely good it is. They usually have a least one activities going on during the day and we enjoy how engaging the staff are with the residents. The value for the money is excellent and we would definitely recommend the Atria Canyon Creek to other families based on our experience so far.

After my discussion of options with [name removed], we had A few interviews for assisted living facilities for my mom. Once we toured Atria, we knew our decision was made! [name removed], and her team, have been responsive and easy to work with.

With all of the above categories, especially the friendliness of the staff - everyone seems to enjoy working there. There have been several times that they've gone out of their way to help us.

This has been a very positive, informative, and transparent experience. They have been responsible, knowledgeable, and professional during the process. The communication could be more timely to the family about our answers to our questions. My loved one in general enjoys the food for the most part. The community does offer laundry service. The community offers medication management, and bathing assistance as some care types.

This is definitely a place to go, they are very friendly here. The staff are great to work with if we have any questions or concerns. They will have breakfast and dinner that will be provided by the community. They don't have enough staff currently, in the dining room to serve dinner to the residents. There is a full kitchen and washer and dryer connections in the apartment.

Atria Southpoint Walk was very nice. But it was too fancy - which was not what I was looking for. Also it was too far away from family.

Atria Woodlands staff and residents are great, great location and amenities!

Wonderful staff who truly care about their residents.

Love my apartment, how the back balcony is screened in - perfect for my cat! Love the mornings in my apartment as the sun shines in the front. Evenings the sun shines in the back! Love to be able to maintain my independence!

Communication is great with staff. They give notice when anything is going on. Everyone has been very very friendly, I really cannot say enough about them. They are cleaning constantly and everything is always spotless. She has weekly visits with a PA, a pediatrist comes in, she goes to physical therapy, the care has been awesome. She has improved a ton since she has gotten here. My mom is a picky eater and she thinks the food is really good. We have also eaten here a few times and really enjoyed it.