Presbyterian Homes & Services, Inc.

My loved one was previously a resident at Johanna Shores and everything about the experience was great. I think that this facility has better overall services and values, compared to some of the other facilities in the area. I would recommend Johanna Shores to others.

The ideal place for mom. The facility and staff have been perfect. The move was seamless. Mom is happy!

I have heard they are hiring a 2nd nurse so there is one on nights and weekends. That has inhibited a few things when care was required. Not a lot of activities getting them out of the facility. The bus had been broken. Even a bus ride around time would be nice. The staff are wonderful in the memory care unit. The presentation and atmosphere in the building are first class.

My mom moved in at 92, having lived in our family home for 63 years. It could have been a rough transition, but it was really good. All credit goes to the staff at Avalon Square. From front desk to nursing aides to cleaning and maintenance they are kind, cheerful and responsive, My mom has had only positive interactions with everyone. No one is ever too busy to say hello or to help. The food is very good and abundant. The facility is clean and offers many activities and levels of service. This is the right place!

What we like the most about the Walnut Ridge community is their apartment, it is great. The staff members who work there are very friendly. It is a little expensive but we want them to be comfortable. Our family really likes the Walnut Ridge community.

Walnut Ridge is a beautiful facility with staff that is outstanding, best care we could ask for our Mother. They are very honest about situations and sometimes it isn't what you want to hear but need to know. But always done in a caring/ loving way!! The rom sizes in memory care are very adequate and nicely arranged to feel spacious! Amenities are included in the memory care price! Staff is so upbeat and makes your loved one feel like they are the most important person. We have watched our mother blossom in the time she has been there and we were totally prepared for the opposite to happen!

people friendly location great too transportation, groceries, banking, staff superb. lots to participate in I don't feel like I'm walking into a hotel - it's my home!

I am a veteran and recently after a fall at home I was discharged from the VAMC to here. I am on a common blood thinner plus many other meds for hypertension and diabetes. I have a visiting nurse who comes and goes as she needs to. There is no price difference for this service unlike some facilities we had previously priced. I live in a 2 bed-2 bath facility. I have a dog and an assigned temperature controlled assigned underground parking spot. One of the great benefits to living here is the elevators central location. I find the staff friendly, always helpful and very accommodating. The cleanliness is always performed by the housecleaning staff.

Looked at other places was like a big hotel. Knew I would feel more at home here.

My husband and I have lived in Roseville all our 55 years of marriage and in selecting a new home we wanted to stay in the area. Before deciding on EagleCrest we visited ten independent living facilities in a five mile radius. EagleCrest has everything we desire: Cleanliness, Christian Community, Great Roseville location close to shopping and restaurants, Spacious living and gathering spaces, Underground parking, Capable and caring staff, Great residents/neighbors, Variety of activities, Opportunities to volunteer, Food and catering services, Transportation service, etc. We have lived at EagleCrest for nearly eight years and are delighted daily to call it our home.

My mother was transferred from the hospital to Boutwells TCU with an undiagnosed fractured vertebrae. I was extremely concerned her vertebrae was fractured. Staff were very supportive and assisted our family to obtain further testing that confirmed it was indeed fractured. They had her transported back to the hospital where she is now appropriately placed in the spinal unit. She will undergo surgery to repair her back. Staff are competent and kind. They are very welcoming to family being there and open and responsive to family input. Bottom line, they saved her life.

A wonderful welcoming community in the heart of Glen Lake.

I could not be happier with the care my Dad and Mom have received in their transitional care area. They are responsive and very kind. The staff keeps the doctors informed so cam make quick medication changes as needed.

My husband and I have lived in the independent living at Valley Ridge since it opened in 2012. We are very happy here. The staff can't be beat. There are activities to participate in. The other residents are very friendly and "down to earth". If you want to visit or just get a smile, there is usually someone to share with.

My mom has lived in an Independent Senior Living apartment at Eaglecrest for just over a year. Mom and I went together to meet with staff and see the apartments. The staff was good at listening, providing information and helping Mom decide whether or not to move in. My mom and I are both very glad she did. Here's why: Beautiful, newly remodeled apartments--lots of choice re size and price. Walk-in closet. Very safe location. Reasonable price Efficiently run residence, and staff provides kind and supportive services and individual attention Whole place is super clean, smells good, fun decorations Lots of activities--movie might, chapel and Bible study, exercise classes, parties, music, breakfast with friends, van taking residents shopping (nearby Rosedale mall, etc) and to appointments, Residents are friendly, kind, interesting

The tour was good and the staff was nice. They answered all of my questions. They explained everything very well. The room was small and an odd set up. Mom would've loved the history of Waukesha that was inside. And they had a little diner set up in there that was so nice. They are located downtown and had very limited parking.

Beautiful surroundings, lovely staff, and wonderful activities to be involved with if you choose. Staff is responsive and caring. You are greeted with kindness from everyone you pass in the halls. A great variety of interesting events and fun traditions, like the harvest festival, or the summer fair. Making Waverly Gardens my home has been an easy transition during a difficult time. The loving care of all the Waverly Gardens employees from, nurses, aids, housekeeping, and facility maintenance, to the restaurant, bistro, reception area and fitness center staff. Friendship, kindness and integrity would be how I sum up Waverly Gardens.

I have been extremely pleased with my stay here and hope for many more years with you. I have no complaints, but as I understand it each until received $150 per month. I never use all of that and would love to throw my unused portion into a pool of some sort to be distributed to those who could use it, especially those how, as a couple, try to eat on that amount during the month. Dan, you and the staff are outstanding and I would like all to know that i really appreciate it.

There were quite a few things that we liked about Folkstone. Location was one. And they are Presbyterian, so they cast off that. Which is nice for us. There is also a neat sky-walk that goes over to a restaurant and small grocery store, that you can get little items you need from. We liked that it starts as independent and you are able to stay if things get worse. The staff was friendly. And it was clean and Beautiful. We are on a wait list for the Future.

I recently toured this community. I thought it went very well. Everyone was friendly, and it was very clean. Overall I would rate it very highly.